I'm trying to help a customer and their new reliability engineer (medical device background) to use the FMEDA to predict reliability of our solution in their application. Ultimately they might want to come up with some manufacturing tests to test the "weak spots" in their application. They are looking for reliability data from field shipments (Ive asked Field Quality Folks how we usually supply that). We are both new to FMEDA so us safety virgins need to learn where to start. I have provided all related documentation. It daunting for someone not familiar with procedure. Please advise on where to start.