Question, Sensor Tool Box on Windows10

[SLICE]

Dear team,

My customer is using FRDMKL25-A8471 for evaluating NXP/Accelerometer.

And they are facing the issue that SensorToolBox software does not run on Windows10 PC.

Could you please give your advice to solve this issue?

They downloaded FreedomSensorToolboxCEInstaller(v2.5.0) from NXP/WEB site.

And they downloaded PEDrivers_install(v12.4) from PEmicro/WEB site.

And they installed those with default settings.

As a result they saw the software can run on Windows7(Pro 32bit edition) but it does not run on Windows10(PRO 64bit) environment.

They think the connection between PC and the board cannot be established.

Could you please give your advice to solve this issue?

Thanks,

Miyamoto

[TomasVaverka]

Dear Miyamoto-san,

Sounds like your customer is experiencing the issue described in Chapter 7.1 of the STBCEUG. Please recommend him to download and program the board with the latest OpenSDA driver from PEmicro website.

If everything goes well, the FRDM-KL25Z should be detected/shown as a removable disk in Windows Explorer and enumerated as a serial port in the Device Manager/Ports group.

I hope it helps.

Best regards,

Tomas