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Cannot capture any packets by USB-KW019032 sniffer

Question asked by lisa chen on Jun 6, 2018
Latest reply on Jun 7, 2018 by Estephania Martinez

Dear all,


The protocol analyzer page on test tool 12 can detect the USB-kw019032 sniffer, but CANNOT capture any packets.

We use the device( exegin r22 dual radio platform) and set up the frequency at 868MHz/ page 28/ channel 0 on the device, then try to established the zigbee network, the sniffer CANNOT capture any packets. 

Buy the way, the packet can be captured by USB-kw24d512 sniffer when setting up the frequency at 2.4 GHz/ channel 11 on the device (the device support dual radio).


Could we set up the "page 28" on the test tool 12? 

The sniffer support capture the zigbee sub-GHz's packet?




Best Regards,