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PTN3460I video distortion?

Question asked by D Jones on Nov 7, 2017
Latest reply on Feb 16, 2018 by D Jones

Hi. We are using the PTN3460I (F1 firmware) to convert DisplayPort to LVDS. We actually have a three display setup, driven from our computer -- 2 DP channels (using PTN3460I) and 1 DVI channel. Every now and then upon boot-up, one of the DP channels gives a very distorted/"jittery" display. See the attached image. If we let it sit long enough the distortion/"jitter" will eventually go away. Can you tell me what is happening here? Is this a timing or sync issue?

 

It has taken anywhere from 2-15 reboots to get the distorted screen. Please advise.

 

Thanks

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