Have a customer who is seeing the following:
a) Some of their NT3H2211 units are suffering from the I2C bus seizing up and the MCU cannot communicate with it. It goes into an unresponsive state.
b) In their application, to conserve power, they have several power subsystems. They keep the NT3H2211 off until the need to write to it or when it receives an NFC signal and tells the MCU that a field is present. Then they power up the NT3H2211 and have a wait time for 5ms before they communicate via NFC. What is the setup time they should have before attempting to write or read via I2C?
c) Some additional notes from their experiments. When they keep the NT3H2211 powered on all the times, they do not suffer from the I2C lockup on any of the parts.
d) Some of the offending lock-up parts, when locked-up, cannot be reset. They try to kill the power to the supply rail for 1ms but the locked-up part does not recover.
Bottom line, is there a setup time they should use when powering up the NT3H2211 and then writing/reading from I2C? Is it possible that there is a batch difference between units to cause some units to lock up?
This is a critical issue with the customer, please let us know your inputs.