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osx install hung

Question asked by Rick Ledford on Apr 6, 2017
Latest reply on Apr 7, 2017 by Carlos_Mendoza

log from install:

Apr  5 21:23:59 Rickys-MBP installd[344]: PackageKit: ----- Begin install -----

Apr  5 21:23:59 Rickys-MBP installd[344]: PackageKit: Session UUID file exists - will not overwrite /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/CED4F1E0-B081-4014-84E3-F60C5FE52F17.activeSandbox

 

I killed the install and looked in Launcher. The IDE is installed and runs. The installer hung without completing installation. What to do?

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