Problems with the PC reader included in the kit "NTAG I2C plus Explorer kit with reader"

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Problems with the PC reader included in the kit "NTAG I2C plus Explorer kit with reader"

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jlvern
Contributor I

Hello,
I bought an "NTAG I2C plus Explorer Kit with reader OM5569/NT322ER" (and "NTAG I2C plus Explorer Kit" without reader kit OM5569/NT322E). I have several problems with the USB reader and/or software NTAG I2C Demo :


1) the directives in UM10966 for installation in Win7 do not work if you have a family version because gpedit.msc is not provided (no big deal, I use other PCs that run under WIndows 10)


2) the reader will was not recognized by NTAG I2C Demo until you provide a firmware update for the iDentiv uTrust 3700F (on 10/18/2016)
3) from updating the firmware, the reader is well recognized, however, when I read a tag provided with the kit (NT3H2211), only 992 bytes are read, while the Android application reads 1928 bytes (Samsung S5).

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4) in some cases, the reader requires a password and offers (SUN, STAR, or MOON) while the Android app does not ask anything. When the PC reader request a password, it sometimes (1/10) still displays the result. What should we do with the password SUN STAR and MOON?

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Moreover, it is a shame that we can not save what is read with NTAG I2C Demo ...

Best regards

Jean-Louis

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gpowanda
Contributor II

Can you post the Firmware Update for the uTrust 3700 F?  I cannot locate it.

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jlvern
Contributor I

The program was there (I had memorized the url and made a screen shot to remember the place):

http://www.nxp.com/products/identification-and-security/nfc-and-reader-ics/connected-tag-solutions/n...

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But there is no more !!!

But ... he's still in a cache, well hidden! ... for now ... :

http://cache.nxp.com/documents/software/SW4044.zip

If you do not find it, I have a copy that I can send you.

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Jorge_Gonzalez
NXP Employee
NXP Employee

Hello Jean-Louis Vern,

About your points (3) and (4) in your original post, I could not reproduce such behavior with the PC Identiv reader. The reader works as expected with my PC. Please notice that the USB port in the NTAG I2C Plus Explorer board must not be connected when working with the NTAG I2C Demo application.

If you still experience the issues you can send your report by clicking in Feedback as mentioned in your other post:

https://community.nxp.com/thread/438468 

This will add your system's information to the mail.

Regarding the firmware fix, you are right that it is missing from the page. I have already asked about this, let me post here as soon as I receive a response.

Regards!
Jorge Gonzalez

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