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RF POWERTOOL 1000 display

Question asked by Chii-Wann Lin on Oct 15, 2016
Latest reply on Oct 23, 2016 by Chii-Wann Lin



I received a #RFPOWERTOOL 1000 last week. I installed the USB driver in a WIN10 NB and checked the device manager successfully. After start the RF Power tool program, the program passed the serial port at #4. However,  The log showed "timed out message getting the IDN" and I was not able to see any display menu on the LED screen. Is this Ok? How can I get access to the menu items?