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Register an annual subscription renewal for CodeWarrior but get error

Question asked by Yajun Wu on Aug 1, 2016
Latest reply on Sep 7, 2016 by TomasPaez

I want to register an annual subscription renewal. I got error "You currently do not have an active entitlement to the required software necessary to register this software product". I'm sure the code hasn't used. Is that true: only the purchase account can activate the code?

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