AnsweredAssumed Answered

CWT-BASIC retroactively

Question asked by Ikki Shingu on Jul 25, 2016
Latest reply on Jul 25, 2016 by Ikki Shingu



I understand CWP-BASIC bundles annual technical support,

after that it becomes non-support period.


Suppose it has passed since several years/months have passed after annual technical support expired

and after that uses wants to get technical support.

Then, do they have to buy multiple CWT-BASIC retroactively from annual technical support expired date?

Or they just have to only buy one CWT-BASIC at that moment?


Best Regards,