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t2080rdb-64: cannot use an HGST 10TB SATA disk

Question asked by Sasa Tomic on Feb 4, 2016

Hi,

we wanted to connect a 10TB (Ha10) disk from HGST onto a T2080RDB board (64 bit), and the board cannot recognize the disk as a block device.
The disk works well on another (x86) machine.
Smaller disks, e.g. 4TB or 6TB work well (without any issues).
I tried with an SDK (1.8) provided kernel, and this failed, and I also tried with a recompiled kernel from the SDK 1.9. I'm getting exactly the same error with both.

The error I'm getting during booting is the following:
ata2: Signature Update detected @ 9072 msecs
ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata2: link online but 1 devices misclassified, retrying
ata2: reset failed (errno=-11), retrying in 1 secs
ata2: Signature Update detected @ 504 msecs
ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata2: link online but 1 devices misclassified, retrying
ata2: reset failed (errno=-11), retrying in 10 secs
ata2: Signature Update detected @ 504 msecs
ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata2: link online but 1 devices misclassified, retrying
ata2: reset failed (errno=-11), retrying in 35 secs
ata2: limiting SATA link speed to 1.5 Gbps
ata2: Signature Update detected @ 504 msecs
ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata2: link online but 1 devices misclassified, device detection might fail


I also tried using a PCIe-to-SATA card, and connected the SATA disk to this card, and I'm getting a similar error, only the connection is attempted at 6.0 Gbps, as would be expected. After that, the failure is the same.

I am attaching the log of the complete boot when booting with the kernel that came with the RDB board.
The P/N of the HDD that fails to show is: 0F21396 (web link: https://www.hgst.com/products/hard-drives/ultrastar-archive-ha10)

Do you have any suggestions, what could I try next?

Original Attachment has been moved to: t2080-boot-log-10tb-failure.txt.zip

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