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How to order to NXP to check my MCU?

Question asked by Kiyoshi Matsuzaki on Jan 27, 2016
Latest reply on Feb 2, 2016 by Kerry Zhou

Hi,

 

We made customs board with K64 for our product.

At some boards, I couldn't connect to the MCU by the Multilink Universal. (some boards were OK)

I have asked this issue already, please see following post.

Reset signal of K64

 

Finally, I replaced the MCU on my custom board to new one, then I could connect to the MCU.

 

I think I have to know why this issue happened.

So I would like NXP to check and verify my removed MCU.

MCU is broken or not,

MCU is in the specific mode,

etc...

 

How can I order this?

 

If someone has information, please let me know.

 

Regards,

 

Kiyoshi Matsuzaki

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