Hi
The dBUG monitor doesn't respond to 'ping'. It's not multi-threaded, so it's just sitting there at the command prompt and can't handle any ping packets which turn up.
Downloading via TFTP should work OK, however. Here are some ideas to check:
(1) Is there a TFTP server running on your server? If you're using something like a Linux box, TFTP is usually disabled by default because it's a security hole.
(2) The TFTP server is very restrictive in where it looks for the file to download. You need to make sure that it's in a place where the TFTP server can see it.
(3) You could be getting hosed by a Firewall blocking attempts at TFTP connection to the server.
Stick with it, because it does work OK when you get it configured correctly.
Hope this helps, and good luck
Simon