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AN5014, An error is shown as "Object doesn't support property or method 'IsCommPortOpen'"

Question asked by Larry Yang Employee on Mar 16, 2015
Latest reply on Mar 18, 2015 by John Winters

The test environment is Win7 + IE11.

Open 'MCAT_PMSM_FOC_56F82xxx.pmp', first of all, the serial port is connected. If switch to 'Motor Identif' tab, an error is shown as below.

11111111.png

I try to install IE9 and IE10, it seems no effect. do you know how to solve the issue? thanks!

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