Hi @vanessa_dis
Thanks for your updated information, now, whether your EVKB board fuse map is the same as your customer board?
Do you test the EVKB board about the TCK,TMS,TDI, TRSTB on your side, whether that has signal or not? In fact, to the RT about these pins, it will receive the JLINK side signal, If you can't find the signal, whether your connection between the JLINK and the customer RT board has issues or not?
-how do you test only the JTAG connection without the fuse?
Answer: Just one fuse bit is modified with JTAG connection. I already give you my picture in the previous email.

This is totally from a new RT1050 chip.
-what do you mean with "whether you connect other JTAG pins to the external module"? Which module? I mean, TMS, TCK, TDI, TDO are connected directly to the IMX, and it's all the relation.
Answer: So, JTAG related pins on your customer board just connect to the debugger JLINK, no other on board external circuit, right?
Now, you even can't see the signal, seems the JLINK side didn't send out the data, do you try to test the JLINK side, whether that has signals, just change the test point. Now, two of your customer all have this issues?
I am adding the secure JTAG on my side, will send you my test result.
If we are totally the same fuse modification, you may need to consider the hardware issues.
Best Regards,
kerry