Hi @IsisGonzalez
Thanks a lot for reaching our technical support. I am here to assist you.
Regarding your issue, do you think you might share with me some screenshots of the errors or logs you are receiving on your screen, please? To have more idea about the issues you are having for debugging.
Hope you may tell me more insight about it, please let me know some more updates or questions you have.
Thanks in advance.
Best Regards.
Pablo Avalos.