FreeMaster 3.1 on ubuntu rolling back install

MohamadFares · ‎08-11-2022

Hello,

While install FreeMaster 3.1 on my ubuntu every time I enter the licence it rolls back the install, I add the log here:

__________________________________________________________________________

Thu Aug 11 10:59:04 CEST 2022

Free Memory: 15751 kB
Total Memory: 31744 kB

java.class.path:
/tmp/install.dir.43350/InstallerData
/tmp/install.dir.43350/InstallerData/installer.zip

ZGUtil.CLASS_PATH:
/tmp/install.dir.43350/InstallerData
/tmp/install.dir.43350/InstallerData/installer.zip

sun.boot.class.path:
<none specified>

java.ext.dirs:
<none specified>

java.version == 11.0.16 (Java 1)
java.vm.name == OpenJDK 64-Bit Server VM
java.vm.vendor == Ubuntu
java.vm.version == 11.0.16+8-post-Ubuntu-0ubuntu120.04
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 11
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 11
java.vendor == Ubuntu
java.vendor.url == https://ubuntu.com/
java.class.version == 55.0
java.library.path == /usr/java/packages/lib:/usr/lib/x86_64-linux-gnu/jni:/lib/x86_64-linux-gnu:/usr/lib/x86_64-linux-gnu:/usr/lib/jni:/lib:/usr/lib
java.compiler == null
java.home == /usr/lib/jvm/java-11-openjdk-amd64
java.io.tmpdir == /tmp
os.name == Linux
os.arch == amd64
os.version == 5.14.0-1046-oem
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == root
user.home == /root
user.dir == /tmp/install.dir.43350
user.language == en
user.region == null
__________________________________________________________________________

Installed Feature(s) FMSTR Lite, FMSTR NM of FreeMASTER 3.1

Install Begin: AUGUST 11, 2022 10:58:05 AM CEST
Install End: AUGUST 11, 2022 10:59:00 AM CEST

Installed by InstallAnywhere 20.0 Premier Build 6336

User Interactions
-----------------

#Choose Product Features
#-----------------------
CHOSEN_FEATURE_LIST=FMSTR Lite,FMSTR NM
CHOSEN_INSTALL_FEATURE_LIST=FMSTR Lite,FMSTR NM
CHOSEN_INSTALL_SET=FMSTR

#Choose Install Folder
#---------------------
USER_INSTALL_DIR=/root/NXP/FreeMASTER 3.1

#Choose Link Folder
#------------------
USER_SHORTCUTS=/FreeMASTER 3.1

#Install
#-------
-fileOverwrite_/tmp/397041.tmp/FNPLicense/cll/x64/FnpCommsSoap.so=Yes
-fileOverwrite_/tmp/397041.tmp/FNPLicense/cll/x64/libclljni.so=Yes
-fileOverwrite_/tmp/397041.tmp/FNPLicense/cll/x64/libcll_app.so=Yes
-fileOverwrite_/tmp/397041.tmp/FNPLicense/cll/x64/libcll_app_libFNP.so=Yes
-fileOverwrite_/tmp/397041.tmp/FNPLicense/cll/x64/libcll_svr.so=Yes
-fileOverwrite_/tmp/397041.tmp/FNPLicense/cll/x64/libcll_svr_libFNP.so=Yes
-fileOverwrite_/tmp/397041.tmp/FNPLicense/install_fnp.sh=Yes
-fileOverwrite_/tmp/397041.tmp/FNPLicense/license.jar=Yes

Summary
-------

Installation: Unsuccessful.

24 Successes
14 Warnings
1 NonFatalErrors
1 FatalErrors

Action Notes:

None

Install Log Detail:

Check Disk Space: /root/NXP/FreeMASTER 3.1
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:273,829,085 Bytes Free Disk Space:404,447,715,328 Bytes

Check Disk Space: /root/NXP/FreeMASTER 3.1
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:273,829,085 Bytes Free Disk Space:404,447,744,000 Bytes

Install Directory: /tmp/397041.tmp/
Status: SUCCESSFUL
Additional Notes: NOTE - Directory already existed

Install Directory: /tmp/397041.tmp/FNPLicense/
Status: SUCCESSFUL

Install Directory: /tmp/397041.tmp/FNPLicense/cll/
Status: SUCCESSFUL

Install Directory: /tmp/397041.tmp/FNPLicense/cll/x64/
Status: SUCCESSFUL

Install File: /tmp/397041.tmp/FNPLicense/cll/x64/FnpCommsSoap.so
Status: SUCCESSFUL

Install File: /tmp/397041.tmp/FNPLicense/cll/x64/libclljni.so
Status: SUCCESSFUL

Install File: /tmp/397041.tmp/FNPLicense/cll/x64/libcll_app.so
Status: SUCCESSFUL

Install File: /tmp/397041.tmp/FNPLicense/cll/x64/libcll_app_libFNP.so
Status: SUCCESSFUL

Install File: /tmp/397041.tmp/FNPLicense/cll/x64/libcll_svr.so
Status: SUCCESSFUL

Install File: /tmp/397041.tmp/FNPLicense/cll/x64/libcll_svr_libFNP.so
Status: SUCCESSFUL

Install File: /tmp/397041.tmp/FNPLicense/FNPLicensingService/FNPLicensingService
Status: SUCCESSFUL

Install File: /tmp/397041.tmp/FNPLicense/install_fnp.sh
Status: SUCCESSFUL

Install File: /tmp/397041.tmp/FNPLicense/license.jar
Status: SUCCESSFUL

Execute Script/Batch file: Install Flexera service
Status: SUCCESSFUL

Execute Command: java "-Djava.library.path=/tmp/397041.tmp/FNPLicense/cll/x64" -jar "/tmp/397041.tmp/FNPLicense/license.jar" verify -feature Activated -version 1.1 -prod FreeMASTER_Lite_1.1.RTM
Status: SUCCESSFUL

Execute Command: java "-Djava.library.path=/tmp/397041.tmp/FNPLicense/cll/x64" -jar "/tmp/397041.tmp/FNPLicense/license.jar" run -feature Activated -version 1.1 -prod FreeMASTER_Lite_1.1.RTM
Status: SUCCESSFUL

Install Uninstaller: FreeMASTER 3.1(Install All Uninstaller Components)
Status: SUCCESSFUL

Install Directory: /root/NXP/FreeMASTER 3.1/_FreeMASTER_installation/InstData/
Status: SUCCESSFUL

Install Uninstaller: FreeMASTER 3.1(Install All Uninstaller Components)
Status: ERROR
Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)

Uninstall File: /root/NXP/FreeMASTER 3.1/_FreeMASTER_installation/Logs/FreeMASTER_3.1_Install_08_11_2022_10_58_26.log
Status: WARNING
Additional Notes: WARNING - The file does not exist

Uninstall File: /tmp/397041.tmp/FNPLicense/cll/x64/FnpCommsSoap.so
Status: WARNING
Additional Notes: WARNING - The file does not exist

Uninstall File: /tmp/397041.tmp/FNPLicense/cll/x64/libclljni.so
Status: WARNING
Additional Notes: WARNING - The file does not exist

Uninstall File: /tmp/397041.tmp/FNPLicense/cll/x64/libcll_app.so
Status: WARNING
Additional Notes: WARNING - The file does not exist

Uninstall File: /tmp/397041.tmp/FNPLicense/cll/x64/libcll_app_libFNP.so
Status: WARNING
Additional Notes: WARNING - The file does not exist

Uninstall File: /tmp/397041.tmp/FNPLicense/cll/x64/libcll_svr.so
Status: WARNING
Additional Notes: WARNING - The file does not exist

Uninstall File: /tmp/397041.tmp/FNPLicense/cll/x64/libcll_svr_libFNP.so
Status: WARNING
Additional Notes: WARNING - The file does not exist

Uninstall File: /tmp/397041.tmp/FNPLicense/FNPLicensingService/FNPLicensingService
Status: WARNING
Additional Notes: WARNING - The file does not exist

Uninstall File: /tmp/397041.tmp/FNPLicense/install_fnp.sh
Status: WARNING
Additional Notes: WARNING - The file does not exist

Uninstall File: /tmp/397041.tmp/FNPLicense/license.jar
Status: WARNING
Additional Notes: WARNING - The file does not exist

Execute Command: sudo rm /usr/local/lib/libcll_app_libFNP.so
Status: SUCCESSFUL

Uninstall Folder: /tmp/397041.tmp/FNPLicense/cll/x64
Status: WARNING
Additional Notes: WARNING - The path does not exist

Uninstall Folder: /tmp/397041.tmp/FNPLicense/cll
Status: WARNING
Additional Notes: WARNING - The path does not exist

Uninstall Folder: /tmp/397041.tmp/FNPLicense/FNPLicensingService
Status: WARNING
Additional Notes: WARNING - The path does not exist

Uninstall Folder: /tmp/397041.tmp/FNPLicense
Status: WARNING
Additional Notes: WARNING - The path does not exist

Error occurred while installing the following Action, hence rolling back the installation....!

Action Name: Trigger Rollback Action
Action Description: Trigger Rollback Action

Error Details as below:

This action rolls back the Installation.

Best Regards,

Mohamad

Juan-Rodarte · ‎08-11-2022

Hi,

The FreeMASTER desktop application is available only for Windows OS. A Linux OS installer is also available, but includes only FreeMASTER Lite service. Unfortunately, FreeMASTER Lite binaries won't run on ARM architecture. At this point we support only x86 CPUs.

Best Regards,

Diego.