Hi, @ArthurC
Sorry, for this issue, we are still under discussion with our internal team.
I just post my questions and findings in your provided logs like below. Now is pending our internal team's feedback.
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- For before unmanaged uap0 logs, I have below question:
1.Except for the New activation causing the disconnection, I also see below disconnection, is it normal? Why it has this kind of disconnections?
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Line 5538: Jul 31 13:35:47 tbox100 NetworkManager[580]: <info> [1722432947.9881] device (wlan0): state change: activated -> deactivating (reason 'connection-removed', sys-iface-state: 'managed')//Christine
Line 5545: Jul 31 13:35:48 tbox100 wpa_supplicant[801]: wlan0: Request to deauthenticate - bssid=bc:a5:11:ad:03:1a pending_bssid=00:00:00:00:00:00 reason=3 (DEAUTH_LEAVING) state=COMPLETED //Christine
Line 5547: Jul 31 13:35:48 tbox100 wpa_supplicant[801]: wpa_driver_nl80211_deauthenticate(addr=bc:a5:11:ad:03:1a reason_code=3)//Christine
Line 5548: Jul 31 13:35:48 tbox100 kernel: wlan: Received disassociation request on wlan0, reason: 3 //Christine
Line 5550: Jul 31 13:35:48 tbox100 wpa_supplicant[801]: wlan0: Event DEAUTH (11) received //Christine
Line 5551: Jul 31 13:35:48 tbox100 wpa_supplicant[801]: wlan0: Deauthentication notification //Christine
Line 5554: Jul 31 13:35:48 tbox100 wpa_supplicant[801]: wlan0: CTRL-EVENT-DISCONNECTED bssid=bc:a5:11:ad:03:1a reason=3 locally_generated=1 //Christine
- Line 5571: Jul 31 13:35:48 tbox100 wpa_supplicant[801]: wlan0: State: COMPLETED -> DISCONNECTED //Christine
=============
Line 33765: Jul 31 14:04:00 tbox100 NetworkManager[580]: <info> [1722434640.9160] device (wlan0): state change: activated -> deactivating (reason 'connection-removed', sys-iface-state: 'managed') //Christine
Line 33766: Jul 31 14:04:00 tbox100 NetworkManager[580]: <info> [1722434640.9211] manager: NetworkManager state is now CONNECTED_LOCAL //Christine
Line 33772: Jul 31 14:04:00 tbox100 wpa_supplicant[801]: wlan0: Request to deauthenticate - bssid=bc:a5:11:ad:03:1a pending_bssid=00:00:00:00:00:00 reason=3 (DEAUTH_LEAVING) state=COMPLETED //Christine
Line 33774: Jul 31 14:04:00 tbox100 wpa_supplicant[801]: wpa_driver_nl80211_deauthenticate(addr=bc:a5:11:ad:03:1a reason_code=3) //Christine
Line 33775: Jul 31 14:04:00 tbox100 kernel: wlan: Received disassociation request on wlan0, reason: 3 //Christine
Line 33776: Jul 31 14:04:00 tbox100 kernel: wlan: REASON: (Deauth) Sending STA is leaving (or has left) IBSS or ESS //Christine
Line 33778: Jul 31 14:04:00 tbox100 wpa_supplicant[801]: wlan0: Deauthentication notification //Christine
Line 33798: Jul 31 14:04:01 tbox100 wpa_supplicant[801]: wlan0: State: COMPLETED -> DISCONNECTED//Christine
=============
2.We have Wi-Fi In-band reset because of auth timeout cnt 5, is it normal?
============
Line 16203: Jul 31 13:37:13 tbox100 kernel: WiFi Reset diff 619651202//Christine
Line 16204: Jul 31 13:37:13 tbox100 kernel: WiFi Reset due to auth timeout cnt 5 //Christine
Line 16276: Jul 31 13:37:13 tbox100 kernel: Start to process hanging//Christine
Line 16277: Jul 31 13:37:13 tbox100 kernel: Cancel all pending cmd and txrx queue//Christine
Line 16278: Jul 31 13:37:13 tbox100 kernel: WIFI auto_fw_reload: fw_reload=6 //Christine
Line 16350: Jul 31 13:37:13 tbox100 kernel: ========START IN-BAND RESET=========== //Christine
Line 16351: Jul 31 13:37:13 tbox100 kernel: woal_reset_intf: get bss info failed //Christine
Line 16352: Jul 31 13:37:13 tbox100 kernel: Cancel all pending cmd and txrx queue//Christine
Line 16353: Jul 31 13:37:13 tbox100 kernel: IOCTL failed: 00000000cc3e22ce id=0x80000, sub_id=0x80001 action=2, status_code=0x80000007//Christine
Line 16529: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: wlan0: Request association with bc:a5:11:ad:03:1a//Christine
Line 16924: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: wlan0: SME: Trying to authenticate with bc:a5:11:ad:03:1a (SSID='NETGEAR45' freq=2427 MHz)//Christine
Line 16960: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: nl80211: Authentication request send successfully //Christine
Line 17017: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: nl80211: Drv Event 103 (NL80211_CMD_VENDOR) received for wlan0//Christine
Line 17165: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: nl80211: Interface down (/wlan0)//Christine
Line 17167: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: wlan0: Interface was disabled//Christine
Line 17168: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: wlan0: CTRL-EVENT-DISCONNECTED bssid=bc:a5:11:ad:03:1a reason=3 locally_generated=1//Christine
Line 17174: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: wlan0: State: AUTHENTICATING -> DISCONNECTED//Christine
Line 17205: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: wlan0: State: DISCONNECTED -> INTERFACE_DISABLED //Christine
Line 17318: Jul 31 13:37:13 tbox100 wpa_supplicant[801]: Remove interface wlan0 from radio mwiphy0//Christine
Line 17407: Jul 31 13:37:13 tbox100 kernel: PCIE Trigger FW In-band Reset success.//Christine
Line 17435: Jul 31 13:37:15 tbox100 kernel: wlan: version = PCIE8997--16.92.21.p119.2-MM6X16437.p21-(FP92) //Christine
Line 17436: Jul 31 13:37:15 tbox100 kernel: ========END IN-BAND RESET===========//Christine
=====================
Line 40460: Jul 31 14:04:43 tbox100 kernel: WiFi Reset due to auth timeout cnt 5//Christine
Line 40461: Jul 31 14:04:43 tbox100 kernel: Start to process hanging//Christine
Line 40462: Jul 31 14:04:43 tbox100 kernel: Cancel all pending cmd and txrx queue//Christine
Line 40533: Jul 31 14:04:43 tbox100 kernel: WIFI auto_fw_reload: fw_reload=6//Christine
Line 40534: Jul 31 14:04:43 tbox100 kernel: ========START IN-BAND RESET===========//Christine
Line 40535: Jul 31 14:04:43 tbox100 kernel: woal_reset_intf: get bss info failed //Christine
Line 40706: Jul 31 14:04:43 tbox100 wpa_supplicant[801]: wlan0: SME: Trying to authenticate with bc:a5:11:ad:03:1a (SSID='NETGEAR45' freq=2427 MHz)//Christine
Line 40741: Jul 31 14:04:43 tbox100 wpa_supplicant[801]: nl80211: Authentication request send successfully//Christine
Line 40771: Jul 31 14:04:43 tbox100 wpa_supplicant[801]: nl80211: Interface down (/wlan0)//Christine
Line 40774: Jul 31 14:04:43 tbox100 wpa_supplicant[801]: wlan0: CTRL-EVENT-DISCONNECTED bssid=bc:a5:11:ad:03:1a reason=3 locally_generated=1//Christine
Line 40780: Jul 31 14:04:43 tbox100 wpa_supplicant[801]: wlan0: State: AUTHENTICATING -> DISCONNECTED//Christine
Line 41024: Jul 31 14:04:43 tbox100 kernel: PCIE Trigger FW In-band Reset success. //Christine
Line 41054: Jul 31 14:04:45 tbox100 kernel: ========END IN-BAND RESET=========== //Christine
- For after unmanaged uap0's logs:
There is no wlan0 disconnection shown in "after unmanaged uap0 logs", but customer feedback the iperf shows throughput is 0. And also with "ping" command, it could not ping successfully. It is so strange. What kind of issue should cause this kind of phenomenon?
Best regards,
Christine.