Subsequent to this post, I've learnt the minimum speed, at least for the DDR3 chip we are using is 300 MHz.
The idea of "slowing down" the interface is/was unworkable. Changing from a 396 MHz frequency to a 300 MHz was not the significant change I was looking for. Additionally, the FAE for Micron, clearly indicated the chip would work best when operated with a clock that approximates a JEDEC standard which in our case is 400 MHz (DDR3-800).
The original issue was a layout issue which we resolved. Thanks for the responses.