Processor Expert license "Basic Beans" for 56800 family was not found or is not valid

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Processor Expert license "Basic Beans" for 56800 family was not found or is not valid

2,752 Views
Francois_Gentec
Contributor I

I just installed CodeWarrior DS for DSC 56800E hybrid v8.3.

I generated my license from the NXP website and successfully copied it in the license.dat file of CodeWarrior.

However, when I open my project, I receive an error regarding PE Basic Beans.

"Processor Expert license "Basic Beans" for 56800 family was not found or is not valid"

See the attached jpeg file with a capture of the error message.

Any idea what could go wrong?

Labels (1)
0 Kudos
Reply
3 Replies

2,445 Views
mirkoruggeri
Contributor II

Hi,

I have the same problem.

How can I receive the correct license file?

Many thanks.

PE license not found.jpg

0 Kudos
Reply

2,445 Views
mirkoruggeri
Contributor II

Hi,

I just requested a "support case" ticket and I no need more help.

Many thanks

Mirko

0 Kudos
Reply

2,445 Views
trytohelp
NXP Employee
NXP Employee

Bonjour Francois,

This is a known issue with the license file generated with the new web license system.

We've a problem with classic license file.

In some case the IDE and or the PEx features can be corrupted.

To solve it we need to correct and re-encrypt the license file.

To do that we need your license file.

Please can you log a license issue in ...

After the merge of Freescale and NXP, technical support cases are answered in a different system.

To submit your case into the new system, please follow below steps:

  1) Go to http://www.nxp.com/support/sales-and-support:SUPPORTHOME.

  2) On the bottom of the page under Submit New Issues, click Hardware & Software.

  3) Register with your business email to access NXP technical online support.

  4) A verification email will be sent to your account. Click the link embedded in that email to verify your access.

  5) On the NXP online support page, select Contact Support from the top menu and click “submit a new case” to start the process.


Have a great day,
Pascal
NXP Technical Support

-----------------------------------------------------------------------------------------------------------------------
Note: If this post answers your question, please click the Correct Answer button. Thank you!
-----------------------------------------------------------------------------------------------------------------------

0 Kudos
Reply