CanNot Open EBTresos(24.0.1)

[biyangdong]

Hi

I can't open the EB tresos(24.0.1) suddenly these days,it returned java was started but returned wxit code = -805306369.

my mcal version is S32K14X_MCAL4_3_RTM_HF4_1_0_1.

I saw the same issue in this forums and the reply is need requested a hotfix, and my mail accont is: bydong@iflytek.com。 

please help me to solve this problem,thak you very much.

[namnguyenviet]

@evanGOGO Which EB tresos version you're facing the problem?

Best  Regards,

Nam

[evanGOGO]

After entering EB for a long time, the following questions are also prompted.

[evanGOGO]

Thank you for your reply. The current problems are slightly different. Now EB can only be opened for a long time (more than ten minutes). If it is not operated in the middle, EB will not report an error. If the MCAL is generated through DaVinci integrated EB, it will take longer. The current environment has been used for several months, and this problem suddenly appears.

[namnguyenviet]

We can provide you a hot-fix for this case, however to be honest I'm not sure whether that hot-fix can fix your problem. What's your NXP account?

[evanGOGO]

wx601056818@outlook.com，Thank you.

[namnguyenviet]

Hello @evanGOGO,

Your access has been granted. Please try in your site.

Best Regards,

Nam

[evanGOGO]

There is no problem opening the software, but there are new problems. Prompt: there is no valid license, but I deleted the old one and added it again. Is there a solution to this problem? We look forward to your reply.

[namnguyenviet]

Hello @evanGOGO,

I see you're using license administrator 1.3.0. Can you try to upgrade to 1.4.0 or higher?

Best Regards,

Nam

[evanGOGO]

Upgrade to 1.4 will be fine. Thank you very much！

[namnguyenviet]

Hello,

Your request has been success. Please check in your SW Licensing and Account.

BR,

Nam

[biyangdong]

thanks,i have got the HotFix in my account,but i am confused that how to deal with it，just replace that .jar files in the tresos install path will be ok? can you tell me more details about it, thank you ,best regards.

[namnguyenviet]

Hello @biyangdong,

Please apply the following steps:

Unzip attached file (dreisoft.tresos.launcher2.jar_EB_tresos_Studio_V24.0.1_FNP11.16.5.1_HOTFIX.zip) to "<EB tresos V24.0.1 installation path>"
Open a CMD and change to "<EB tresos V24.0.1 installation path>\bin" folder
Call "tresos_gui.exe" with "-clean" option ("tresos_gui -clean")

[biyangdong]

thank you very much,i have resolved this problem.

[namnguyenviet]

Hello,

We have received your request and will let you know once it's finished.

BR,

Nam

[biyangdong]

[evanGOGO]

I have the same problem as you. Can you tell me how to solve it？ Thank you！