S32 Design Studio v3.6.1 crashes

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

S32 Design Studio v3.6.1 crashes

1,423 Views
pcentauri92
Contributor II

Hi NXP Community,

I am working with a fresh install of S32 Design studio v3.6.1 and created a project for S32G399A. I have also intsalled the RTD package using the "Install new Software option". When I try to access the IVT tools, the design studio crashes abruptly and it happens every time I do that. I have tried installing a previous release from March 31, 2025 which also has the same problem.

I am attaching the error log generated by the studio here.

My OS info:
Linux precision-3591 6.8.0-59-generic #61~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue Apr 15 17:03:15 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Java version:
openjdk 21.0.7 2025-04-15
OpenJDK Runtime Environment (build 21.0.7+6-Ubuntu-0ubuntu122.04)
OpenJDK 64-Bit Server VM (build 21.0.7+6-Ubuntu-0ubuntu122.04, mixed mode, sharing)

Could you please help me out with a fix for this issue? Let me know if you need any other information from my end.

Thanks.

0 Kudos
Reply
5 Replies

1,319 Views
chenyin_h
NXP Employee
NXP Employee

Hello, @pcentauri92 

Thanks for you reply.

I have checked the log you provided, it may caused by the incompatible version of JAVA, from the release notes, Java17 is recommended.

However, with further checking on the issue, I suggest not using S32DS under Linux, it is because currently, there are issues existed on supporting RTD on Ubuntu host. As a result, make the installation issue fixed would not help on further use of RTD. I suggest installing the S32DS3.6.1 on a Windows Host.

Sorry for your inconvenience.

 

BR

Chenyin 

0 Kudos
Reply

1,408 Views
chenyin_h
NXP Employee
NXP Employee

Hello, @pcentauri92 

Thanks for the post.

From the release notes of S32DS3.6.1, the following OS are supported for S32DS3.6.1, I suggest trying installing it on the OS supported for another trial.

chenyin_h_0-1748599721636.png

 

BR

Chenyin

1,395 Views
pcentauri92
Contributor II

Hi @chenyin_h ,

I have updated my OS to the latest version which is compatible with S32 Design studio v3.6.1 and the issue still exists as you can see below.

pcentauri92_0-1748608705113.png

 

0 Kudos
Reply

923 Views
daniel_ll
NXP Employee
NXP Employee

hi @pcentauri92 . Where you able to solve this issue?

Question: Are you using Wayland or X11 in your Ubuntu setup?

0 Kudos
Reply

421 Views
pcentauri92
Contributor II

Hi @daniel_ll ,
My distribution comes with X11 by default and I have been able to use the design studio by setting the GDK_BACKEND environment variable.

export GDK_BACKEND=x11

However, fthe issu still exists without the use of that variable.  My distribution version is as shown below

PRETTY_NAME="Ubuntu 24.04.2 LTS"
NAME="Ubuntu"
VERSION_ID="24.04"
VERSION="24.04.2 LTS (Noble Numbat)"
VERSION_CODENAME=noble
ID=ubuntu

Has a fix been released for this in the newer version of ubuntu (25.10) ? 

0 Kudos
Reply
%3CLINGO-SUB%20id%3D%22lingo-sub-2107712%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3ES32%20Design%20Studio%20v3.6.1%20crashes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2107712%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EHi%20NXP%20Community%2C%3C%2FP%3E%3CP%3EI%20am%20working%20with%20a%20fresh%20install%20of%20S32%20Design%20studio%20v3.6.1%20and%20created%20a%20project%20for%20S32G399A.%20I%20have%20also%20intsalled%20the%20RTD%20package%20using%20the%20%22Install%20new%20Software%20option%22.%20When%20I%20try%20to%20access%20the%20IVT%20tools%2C%20the%20design%20studio%20crashes%20abruptly%20and%20it%20happens%20every%20time%20I%20do%20that.%20I%20have%20tried%20installing%20a%20previous%20release%20from%20March%2031%2C%202025%20which%20also%20has%20the%20same%20problem.%3C%2FP%3E%3CP%3EI%20am%20attaching%20the%20error%20log%20generated%20by%20the%20studio%20here.%3C%2FP%3E%3CP%3EMy%20OS%20info%3A%3CBR%20%2F%3ELinux%20precision-3591%206.8.0-59-generic%20%2361~22.04.1-Ubuntu%20SMP%20PREEMPT_DYNAMIC%20Tue%20Apr%2015%2017%3A03%3A15%20UTC%202%20x86_64%20x86_64%20x86_64%20GNU%2FLinux%3C%2FP%3E%3CP%3EJava%20version%3A%3CBR%20%2F%3Eopenjdk%2021.0.7%202025-04-15%3CBR%20%2F%3EOpenJDK%20Runtime%20Environment%20(build%2021.0.7%2B6-Ubuntu-0ubuntu122.04)%3CBR%20%2F%3EOpenJDK%2064-Bit%20Server%20VM%20(build%2021.0.7%2B6-Ubuntu-0ubuntu122.04%2C%20mixed%20mode%2C%20sharing)%3C%2FP%3E%3CP%3ECould%20you%20please%20help%20me%20out%20with%20a%20fix%20for%20this%20issue%3F%20Let%20me%20know%20if%20you%20need%20any%20other%20information%20from%20my%20end.%3C%2FP%3E%3CP%3EThanks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2198752%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20S32%20Design%20Studio%20v3.6.1%20crashes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2198752%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F188280%22%20target%3D%22_blank%22%3E%40daniel_ll%3C%2FA%3E%26nbsp%3B%2C%3CBR%20%2F%3EMy%20distribution%20comes%20with%20X11%20by%20default%20and%20I%20have%20been%20able%20to%20use%20the%20design%20studio%20by%20setting%20the%20GDK_BACKEND%20environment%20variable.%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%3Eexport%20GDK_BACKEND%3Dx11%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FSPAN%3EHowever%2C%20fthe%20issu%20still%20exists%20without%20the%20use%20of%20that%20variable.%26nbsp%3B%20My%20distribution%20version%20is%20as%20shown%20below%3CBR%20%2F%3E%3CBR%20%2F%3EPRETTY_NAME%3D%22Ubuntu%2024.04.2%20LTS%22%3CBR%20%2F%3ENAME%3D%22Ubuntu%22%3CBR%20%2F%3EVERSION_ID%3D%2224.04%22%3CBR%20%2F%3EVERSION%3D%2224.04.2%20LTS%20(Noble%20Numbat)%22%3CBR%20%2F%3EVERSION_CODENAME%3Dnoble%3CBR%20%2F%3EID%3Dubuntu%3CBR%20%2F%3E%3CBR%20%2F%3EHas%20a%20fix%20been%20released%20for%20this%20in%20the%20newer%20version%20of%20ubuntu%20(25.10)%20%3F%26nbsp%3B%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2163714%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20S32%20Design%20Studio%20v3.6.1%20crashes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2163714%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3Ehi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F250739%22%20target%3D%22_blank%22%3E%40pcentauri92%3C%2FA%3E%26nbsp%3B.%20Where%20you%20able%20to%20solve%20this%20issue%3F%3CBR%20%2F%3E%3CBR%20%2F%3EQuestion%3A%20Are%20you%20using%20Wayland%20or%20X11%20in%20your%20Ubuntu%20setup%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2109036%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20S32%20Design%20Studio%20v3.6.1%20crashes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2109036%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EHello%2C%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F250739%22%20target%3D%22_blank%22%3E%40pcentauri92%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThanks%20for%20you%20reply.%3C%2FP%3E%0A%3CP%3EI%20have%20checked%20the%20log%20you%20provided%2C%20it%20may%20caused%20by%20the%20incompatible%20version%20of%20JAVA%2C%20from%20the%20release%20notes%2C%26nbsp%3B%3CSPAN%20class%3D%22fontstyle0%22%3EJava17%20is%20recommended.%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3EHowever%2C%20with%20further%20checking%20on%20the%20issue%2C%20I%20suggest%20not%20using%20S32DS%20under%20Linux%2C%20it%20is%20because%20currently%2C%20there%20are%20issues%20existed%20on%20supporting%26nbsp%3B%3CSPAN%3ERTD%20on%20Ubuntu%20host.%20As%20a%20result%2C%20make%20the%20installation%20issue%20fixed%20would%20not%20help%20on%20further%20use%20of%20RTD.%20I%20suggest%20installing%20the%20S32DS3.6.1%20on%20a%20Windows%20Host.%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%3CSPAN%3ESorry%20for%20your%20inconvenience.%3C%2FSPAN%3E%3C%2FP%3E%0A%3CBR%20%2F%3E%0A%3CP%3E%3CSPAN%3EBR%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%3CSPAN%3EChenyin%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2108045%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20S32%20Design%20Studio%20v3.6.1%20crashes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2108045%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F24163%22%20target%3D%22_blank%22%3E%40chenyin_h%3C%2FA%3E%26nbsp%3B%2C%3C%2FP%3E%3CP%3EI%20have%20updated%20my%20OS%20to%20the%20latest%20version%20which%20is%20compatible%20with%20S32%20Design%20studio%20v3.6.1%20and%20the%20issue%20still%20exists%20as%20you%20can%20see%20below.%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22pcentauri92_0-1748608705113.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3Cspan%20class%3D%22lia-inline-image-display-wrapper%22%20image-alt%3D%22pcentauri92_0-1748608705113.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3Cimg%20src%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F340704iF2FBAB5D54F09FA6%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22pcentauri92_0-1748608705113.png%22%20alt%3D%22pcentauri92_0-1748608705113.png%22%20%2F%3E%3C%2Fspan%3E%3C%2FSPAN%3E%3C%2FP%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2107975%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20S32%20Design%20Studio%20v3.6.1%20crashes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2107975%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EHello%2C%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F250739%22%20target%3D%22_blank%22%3E%40pcentauri92%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThanks%20for%20the%20post.%3C%2FP%3E%0A%3CP%3EFrom%20the%20release%20notes%20of%20S32DS3.6.1%2C%20the%20following%20OS%20are%20supported%20for%20S32DS3.6.1%2C%20I%20suggest%20trying%20installing%20it%20on%20the%20OS%20supported%20for%20another%20trial.%3C%2FP%3E%0A%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22chenyin_h_0-1748599721636.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3Cspan%20class%3D%22lia-inline-image-display-wrapper%22%20image-alt%3D%22chenyin_h_0-1748599721636.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3Cimg%20src%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F340688iAA9DEEB27008C91B%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22chenyin_h_0-1748599721636.png%22%20alt%3D%22chenyin_h_0-1748599721636.png%22%20%2F%3E%3C%2Fspan%3E%3C%2FSPAN%3E%3C%2FP%3E%0A%3CBR%20%2F%3E%0A%3CP%3EBR%3C%2FP%3E%0A%3CP%3EChenyin%3C%2FP%3E%3C%2FLINGO-BODY%3E