You have been redirected to this page because your ID is INACTIVE in Flexera. Please Activate your account to proceed.

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You have been redirected to this page because your ID is INACTIVE in Flexera. Please Activate your account to proceed.

637 Views
linkeryip
Contributor I

When I download a software it looks my ID is inactive. How can I fix this.

Best Regards,

Linker

Tags (3)
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4 Replies

569 Views
linkeryip
Contributor I

Hello Mike,

Thank you for your reply. I still can't download the file. My email address is linkeryip@163.com. Please help to reactivate it.

Best Regards,

Linker

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569 Views
mikedoidge
NXP Employee
NXP Employee

Hello,

Yesterday, we reactivated the account linkeryip@hotmail.com. Today we checked account linkeryip@163.com and it shows that it is active.

Please try again.

Mike

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569 Views
mikedoidge
NXP Employee
NXP Employee

Hello,

We have identified an account we believe is yours. We have reactivated it. Please try to download the software again, if you still have the INACTIVE account issue, the please provide the email address associated with the account and we will reactivate it.

Best Regards,

Mike

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569 Views
mikedoidge
NXP Employee
NXP Employee

Hello,

If you would provide your email address, we could identify your account and check if it needs to be reactivated.

Best Regards,

Mike

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