S32DS for Arm 2.2 activation not possible

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S32DS for Arm 2.2 activation not possible

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6T9
Contributor III

Hello,

today I opened my S32DS for Arm 2.2 and I tells me my license is missing.

fedev_0-1700204492036.png

It's a bit weird because I used it yesterday without an issue.

I tried to activate it with my activation code from my NXP Software Account.

But I'm getting the notification: Your Software Activation Code is for another feature. Do you want to return it?

fedev_1-1700204718955.png

The same notification is shown for online and offline activation.

I checked my NXP Software Account it is the correct activation code, it is not expired (expiration date april 2026) and I have plenty available licenses.

Could you please help me?

Best regards

Thomas

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1 Solution
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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @6T9 , 

 

Please can you retry the activation for the S32DS for Arm 2.2. 

 

Let us know if you are still facing the issue. 

Thank you. Best regards. 

-Mehul Patel 

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, Thomas,

 

Great that you are able to use S32DS now. 

 

Best regards. 

 

- Mehul Patel 

 

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @6T9 , 

 

Please can you retry the activation for the S32DS for Arm 2.2. 

 

Let us know if you are still facing the issue. 

Thank you. Best regards. 

-Mehul Patel 

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360 Views
6T9
Contributor III

Hi @Mehul_Patel_NXP ,

 

after retrying the activation for about 8 times it worked.

The whole time I used the same activation code.

I had the same issue with other versions of the S32DS as well.

Could it be there is a problem, when more than one version is installed?

 

Best regards

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