S32 Design Studio for ARM license expiring in 13 days

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S32 Design Studio for ARM license expiring in 13 days

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609510318
Contributor I

S32 Design Studio for ARM license expiring in 13 days,how can i solve it?Thanks!

 

S32 Design Studio for ARM

ActivationId: F625-BD17-9FB6-009D
Evaluation Days: 13
Feature Version: 2.2
Feature Status: Evaluation (13 days)

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mikedoidge
NXP Employee
NXP Employee

I have returned your license, when you re-activate, the new expiration date will be loaded.

Best Regards,

Mike

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mikedoidge
NXP Employee
NXP Employee

Hi Chris,

This license is not expired. As you point out it is valid for 1431 days. What is the issue you are having?

Mike

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chrislin_wpi
Contributor II

Dear Mike,

 

I installed the S32 Design Studio for S32 Platform, it shows my license expiring.

 

Because I didn't get a valid license to install Extensions and Updates.

license.JPG

I had refresh, but it still fail.

96857509-920e-4af3-9e98-ff95b364a5ee.jpg

I also check my license on the NXP.com website, but it shows Expiration Data is 2026/4/6

 

 

1efc63bc-cfac-4980-a823-44034aaa6460.jpg

 

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jiri_kral
NXP Employee
NXP Employee

Hi, 

I'm not sure what's the issue - if you stretch a little bit the column with Message License Expiring... you will probably see something like this: 

jiri_kral_0-1652075730878.png

Means your license will expire after 4 years. 

 

What particular issue do you have - can you please share a screenshot with error message? Which update/package you can't install? 

 

Jiri

 

 

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chrislin_wpi
Contributor II

Dear Jiri,

 

Thank you for your explanation.

I can install the Extensions and Updates now.

 

Best Regards

Chris Lin

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Bevan
Contributor I

Hi Mike:

can you also help to return my license,thanks!

License Applicable to Product(s): Version Description 2.2 S32 Design Studio for ARM v2.2

License Quantity: 1

Fulfillment ID: 175776437

Expiration Date: Jul 29, 2021

Product: S32 Design Studio for ARM v2.2

Machine: CF30D5D79DD2230677821310B765396A863F0550 Activation

Code: 919B-D4D4-4E64-0434

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mikedoidge
NXP Employee
NXP Employee

Hi Bevan,

Your entitlement expiration is in 2025, probably you just need to refresh the license in S32 Design Studio. Also, you could return the license and re-activate. Sometimes it's not possible to do either. If this is the case for you, I can return the license on the server side. Just let me know.

Best Regards,

Mike

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Soonmin
Contributor I

@mikedoidge 

Hi mike. 

Can you also refresh my license for S32 Design Studio for ARM 2.2 ? 

License Quantity: 1

Expiration Date: Jul 6, 2021

Code: 01D6-1D4C-0851-E4A9

I can't return the license, and it is not possible to re-install this software again. 

Or, let me know how to re-activate the license. 

Best regards. 

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mikedoidge
NXP Employee
NXP Employee

Hello,

Your entitlement was already extended. Please re-activate your license using the current activation code.

Best Regards,

Mike

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Bevan
Contributor I
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stephandewit1
Contributor II

@mikedoidge 

Can I get my license renewed for S32 Design Studio for ARM 2.2

A434-2403-BFF4-4364

The license has expired.

Thanks,

Stephan

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mikedoidge
NXP Employee
NXP Employee

Hello @stephandewit1,

I have returned your expired license, but the entitlement was already extended. Just re-activate with same activation code and you will receive a new license.

Best regards,

Mike

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Ai3
Contributor I

Hi @mikedoidge ,

I meet the same question, how can i solve it?

LincenseMissing.png

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mikedoidge
NXP Employee
NXP Employee

Hello,

I returned your license on the server, please try to activate using current activation code. It should work now.

Best regards,

Mike

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jiri_kral
NXP Employee
NXP Employee

Hi, 

 

The workaround from license team is just wait till license expires and obtain new license key from NXP download page.

 

Jiri

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simonschoenenbe
Contributor I

I have the same problem. Can you please re-activate my licence?

Fulfillment ID: 152126887
Expiration Date: Nov 7, 2021
Product: S32 Design Studio for PA E200
Machine: CB93635434074A5B26076ED3A12D8E2F204A0001
Activation Code: 9441-28CA-C473-A597

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jiri_kral
NXP Employee
NXP Employee

Hi, 

I extended your license till end of 2025.

 

Jiri

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jackeyhong
Contributor I

Hi Jiri,

I have the same problem. How can I get the new license key from the download page? I can't find any button for the new license.

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mikedoidge
NXP Employee
NXP Employee

Hello @jackeyhong ,

I have returned your license on the server, please re-activate the same activation code you already have. It will then show the new expiration date.

Best Regards,

Mike

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jackeyhong
Contributor I

Hi Mlke,

I have re-activated my software sucessfully. Many thanks for you kindly support.

Jackey

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jiri_kral
NXP Employee
NXP Employee

Hi, 

I checked your license expiration and your license expires in 2025. You can try Refresh or Return your license: 

jiri_kral_0-1612864109633.png

jiri_kral_1-1612864133575.png

 

jiri_kral_2-1612864156435.png

 

Hope it helps. 

Jiri 

 

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Sunnny
Contributor I

Hi Jiri,

I have the same problem. How can I get the new license key from the download page? I can't find any button for the new license.

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