The customer failed to check for updates and install available software as below, they're using S32DS v2.0.
Could you check their issue?
And the website can't be accessed as below, is it related to this issue?
I tested it on my machine - and figured out that updates are working normally. Have the same result on web browser -
there is probably no effect to S32DS.
Did you try start update on another machine or different network? It may by caused by company network restrictions.