After retry to install S32DS_3.5.0 few times, the software failed everytime

[nxf89686]

Hi All,

After retry to install S32DS_3.5.0 few times, the software failed every-time,

error showed as below:

Soft Reminder: I have the admin rights to install software(I can install S32DS2.2_ARM_2.2)

Who can help me?

BR

Fox

[mikedoidge]

Hi Fox,

I understand you have enabled admin rights, but please try again by right-click menu option 'Run as administrator'.

It appears the issue occurs when the licensing service is started

==== 32-bit license service installation log start: ====
Returned: -3
Console:
C:\Users\nxf89686\AppData\Local\Temp\I1661935327\Windows>cd "C:\Users\nxf89686\AppData\Local\Temp\618487.tmp\cll\i86"

C:\Users\nxf89686\AppData\Local\Temp\618487.tmp\cll\i86>cllSvrUtility.exe -installService LAXCompiler

Errors:
==== 32-bit license service installation log end. ====

Check that the FlexNet Licensing services are both running on your PC. Go to Windows Start menu and type 'Services' then run the application and look for the below services:

Best Regards,

Mike

[nxf89686]

Hi Mike,

Before software installation, I enable FlexNet Licensing service both as shown as below:

Then install software "run as admin"

A few minutes later, dialog showed rollback

BR

Fox

[nxf89686]

Hi Mike,

After rollback, I check the services again, the flexnet licensing service (32bit) stopped

BR

Fox

[mikedoidge]

Hello Fox,

We had a discussion with NXP IT. They have suggested to install the S32 Design Studio using the option 'Windows 7 compatibility mode' to avoid the admin rights issue. Could you please try this and see if it resolves the issue for you?

Thanks,

Mike

[nxf89686]

Hi Mike,

Thanks, With "Windows7 compatibility mode" I already install it success.

BR

Fox

[mikedoidge]

Hello Fox,

Some NXP users have had some success by enabling the Admin by Request service and then 'Run as Administrator' on the executable. Somehow this combination makes some difference. If it doesn't, then you will need to submit a SNOW ticket to have NXP IT to help you get this installed. There is likely some different setting for your user account which is preventing the Admin rights to allow you to install the S32 Design Studio.

Best Regards,

Mike

[pizu]

I have the same issue. Relatively fresh Ubuntu 20.04, running with "sudo ./S32DS.3.5_b220726_linux.x86_64.bin" and I get the same error in the logs:

 Seems it is getting stuck during the licensing part. I made sure to enter the lic key correctly but it just hangs on this popup.

I should also note that I had zero luck installing older version of S32DS (like S32DS2.2_ARM_2.2) which gave me the same errors