S32 Design Studio for S32 Plaform 3.5 License Missing

[Ean]

Open the project project with S32KDS 3.5, and it prompts that the license missing. Maybe it's because I reinstalled the system, but when I reactivated it with the license, it prompts the following error. What should I do? Reinstall the software? 

[Ean]

After uninstalling the original program and reinstalling it, I installed and activated it online using the license I received in the previous email. However, the installation failed and the following malfunctions occurred, and the installation with administrator privileges still occurred

[VaneB]

Hi @Ean 

Based on the log file looks like the installer is not able to write some files on the hard drive. It may be because of OS privileges and limitations. Are you installing the S32DS as an administrator?

B.R.

VaneB

[Ean]

Yes, I am running in administrator mode, and I enter the corresponding folder to run cllSvrUtilty.exe in administrator mode, but it also cannot be executed.

[VaneB]

Hi @Ean 

It appears you are attempting to install S32 Design Studio 3.5 onto Windows 11. Could you please confirm this information? 

[Ean]

Yes, the computer I'm using is WINDOWS 11, but my other colleagues were able to install it successfully and consulted the company's IT department, and there were no special permission restrictions on the computer, so I'm wondering if it's because some files couldn't be deleted due to uninstallation, making it impossible to reinstall

[VaneB]

Hi @Ean 

As the installation on Windows 11 is not officially supported there are some suggestions from what has been observed from customers who have successfully achieved this. You can refer to the S32DS installation error.

[Ean]

I have tried all the methods inside, but still cannot solve the problem of installation failure

[VaneB]

Hi @Ean 

Just to make sure, did you follow all the installation steps as described in the following document?

S32 Design Studio for S32 Platform Installation User Guide