Hi, sure, I checked that, macros are enabled in trust center. But even if macros are disabled, it shouldn't just crash silently, right? I use Microsoft 365 for enterprise, excel version 2101. We tested it on several devices, always the same.
I’m using Microsoft 365 for enterprise, excel version 2008 and I can use the PF8121 Custom OTP Request Form without any problem.
We do not have other reports of this issue.
Does the same problem happened when opening the file on the office 635 online tool?
Ok, if you update your excel version you will might have the same issue. I remember that it once worked on my laptop with office 365, probably this was also a former version.
However, it worked for me in the online tool. Thank you for that.