Can not loading the Tresos(v24) WorkSpace.

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Can not loading the Tresos(v24) WorkSpace.

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31,750 Views
guoqiang_zhu
Contributor II

My PC's OS is windows 10.  I installed tresos v24.0.0 tool.but it can't be loading when i open the tresos_gui.exe , with always stay in loading view.

Errors1.png

   And the window task manager shows his task"Java(TM) Platform SE binary" status is no response. when i closed the loading view,it show me the information like this(jdk-8u92-windows-i586 and jre-6u45-windows-i586 have been installed).

Errors.png

But Tresos v16.0.0  can loading his workspace normal.Pass_T16.png

Compared with tresos v16 and v24 's task status.

Task.png

I have try to reinstall the tresos24 ,but the question can not be solved.

Thanks for your help.

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1 Solution
30,481 Views
namnguyenviet
NXP Employee
NXP Employee

Hi, 

Seems like there is an insufficient memory situation. You can try by increase maximum memory start of EB Tresos, by editing in tresos_gui.ini: -Xms256m => -Xms512m to see if the situation can be resolved. If it's not working, then maybe contacting Elektrobit support team directly is a better idea (https://www.elektrobit.com/support/)

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94 Replies
6,183 Views
Born
Contributor I

Hi Nam,

I have the same problem with EB 25.1.1. Can you provide me hot-fix.

Best regards

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6,169 Views
namnguyenviet
NXP Employee
NXP Employee

Hi,

Since this topic is becoming harder to track, please create a ticket in support.nxp.com and we will support you via that portal.

Best Regards,

Nam

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6,163 Views
Born
Contributor I

Hi Nam,

Thanks for quick answer.

New case under our project in support.nxp.com create.

Best regards

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7,780 Views
_Hao_
Contributor I

Hello,

I and facing the same issue, could I have to access to hot fix?

Thanks a lot.

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7,773 Views
namnguyenviet
NXP Employee
NXP Employee

Hello @_Hao_ ,

Could you share your account, so that I can ask internal team to grant the access?

Best Regards,

Nam

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7,766 Views
_Hao_
Contributor I

Hello namnguyenviet,

My email is hao.chen@harman.com

Thanks in advance.

BR

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7,759 Views
namnguyenviet
NXP Employee
NXP Employee

Hello @_Hao_,

Your access has been granted.

Best Regards,

Nam

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7,751 Views
_Hao_
Contributor I

Thanks.

Could you share the link where I can download this hotfix?

 

BR

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9,161 Views
Fabio7
Contributor I

Hi, @namnguyenviet 
I also facing the same problem with EB 24.0. Can you help to share the hotfix?
My email id is: fabio.marongiu@abinsula.com
Thanks in advance 

Fabio

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9,357 Views
chen_gilbert
Contributor II

Hi, @namnguyenviet 
I also facing the same problem with EB 26.0. Can you help to share the hotfix?
My email id is: chen.gilbert@inventec.com
thanks.

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9,344 Views
namnguyenviet
NXP Employee
NXP Employee

Hello @chen_gilbert ,

Your request has been processed. Please check in your SW licensing and Support.

Many thanks,

Nam

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9,770 Views
Pooja
Contributor I

Hi,

I am also facing the same issue with EB version 26.0.0 where it is not able to launch the workspace and hangs at loading forever. I tried few approaches mentioned below:

1)Ending the Java task in Task Manager and try re launching the application.

2)Re installing the EB.

3) Replacing the dreisoft.tresos.launcher2.jar file

4)Restarting the PC .

But still the issue is not resolved and I get the error : 

Workspace Cannot Be Locked: Could not launch the product because the associated workspace at 'C:\Vector\CBD1900941_D03_QF0\ThirdParty\Mcal_S32x\Supply\tresos\workspace' is currently in use by another Eclipse application.

Please specify another workspace with commandline argument "-data <path-to-workspace>".

when I try to generate EB Tresos Plugins from Davinci Configurator provided by Vector.

Please let me know how to resolve this issue.

 

Thanks & Regards,

Pooja

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9,765 Views
namnguyenviet
NXP Employee
NXP Employee

Hello @Pooja ,

Could you share with me your NXP account, which you have been used for register NXP products? We will share with you the EB hot-fix in order to see whether it can fix your issue.

Best Regards,

Nam

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8,783 Views
riglesias2021
Contributor III

I need a fix for this. riglesias@borgwarner.com

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8,761 Views
namnguyenviet
NXP Employee
NXP Employee

@riglesias2021 , Which EB version you need the fix for?

 

8,730 Views
riglesias2021
Contributor III

a clarification of how to download the fix would be appreciated also. Thanks

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8,735 Views
riglesias2021
Contributor III

24.0

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8,722 Views
namnguyenviet
NXP Employee
NXP Employee

@riglesias2021, Your access to hot-fix has granted.

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8,711 Views
riglesias2021
Contributor III

Hello, the hotfix didnt solve my problem

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8,705 Views
riglesias2021
Contributor III

SOLUTION: for me was just adding a "-clean"  in the tresos_gui .ini