Can not loading the Tresos(v24) WorkSpace.

[guoqiang_zhu]

My PC's OS is windows 10.  I installed tresos v24.0.0 tool.but it can't be loading when i open the tresos_gui.exe , with always stay in loading view.

   And the window task manager shows his task"Java(TM) Platform SE binary" status is no response. when i closed the loading view,it show me the information like this(jdk-8u92-windows-i586 and jre-6u45-windows-i586 have been installed).

But Tresos v16.0.0  can loading his workspace normal.

Compared with tresos v16 and v24 's task status.

I have try to reinstall the tresos24 ,but the question can not be solved.

Thanks for your help.

[Born]

Hi Nam,

I have the same problem with EB 25.1.1. Can you provide me hot-fix.

Best regards

[namnguyenviet]

Hi,

Since this topic is becoming harder to track, please create a ticket in support.nxp.com and we will support you via that portal.

Best Regards,

Nam

[Born]

Hi Nam,

Thanks for quick answer.

New case under our project in support.nxp.com create.

Best regards

[_Hao_]

Hello,

I and facing the same issue, could I have to access to hot fix?

Thanks a lot.

[namnguyenviet]

Hello @_Hao_ ,

Could you share your account, so that I can ask internal team to grant the access?

Best Regards,

Nam

[_Hao_]

Hello namnguyenviet,

My email is hao.chen@harman.com

Thanks in advance.

BR

[namnguyenviet]

Hello @_Hao_,

Your access has been granted.

Best Regards,

Nam

[_Hao_]

Thanks.

Could you share the link where I can download this hotfix?

BR

[Fabio7]

Hi, @namnguyenviet 
I also facing the same problem with EB 24.0. Can you help to share the hotfix?
My email id is: fabio.marongiu@abinsula.com
Thanks in advance 

Fabio

[chen_gilbert]

Hi, @namnguyenviet 
I also facing the same problem with EB 26.0. Can you help to share the hotfix?
My email id is: chen.gilbert@inventec.com
thanks.

[namnguyenviet]

Hello @chen_gilbert ,

Your request has been processed. Please check in your SW licensing and Support.

Many thanks,

Nam

[Pooja]

Hi,

I am also facing the same issue with EB version 26.0.0 where it is not able to launch the workspace and hangs at loading forever. I tried few approaches mentioned below:

1)Ending the Java task in Task Manager and try re launching the application.

2)Re installing the EB.

3) Replacing the dreisoft.tresos.launcher2.jar file

4)Restarting the PC .

But still the issue is not resolved and I get the error : 

Workspace Cannot Be Locked: Could not launch the product because the associated workspace at 'C:\Vector\CBD1900941_D03_QF0\ThirdParty\Mcal_S32x\Supply\tresos\workspace' is currently in use by another Eclipse application.

Please specify another workspace with commandline argument "-data <path-to-workspace>".

when I try to generate EB Tresos Plugins from Davinci Configurator provided by Vector.

Please let me know how to resolve this issue.

Thanks & Regards,

Pooja

[namnguyenviet]

Hello @Pooja ,

Could you share with me your NXP account, which you have been used for register NXP products? We will share with you the EB hot-fix in order to see whether it can fix your issue.

Best Regards,

Nam

[riglesias2021]

I need a fix for this. riglesias@borgwarner.com

[namnguyenviet]

@riglesias2021 , Which EB version you need the fix for?

[riglesias2021]

a clarification of how to download the fix would be appreciated also. Thanks

[riglesias2021]

24.0

[namnguyenviet]

@riglesias2021, Your access to hot-fix has granted.

[riglesias2021]

Hello, the hotfix didnt solve my problem

[riglesias2021]

SOLUTION: for me was just adding a "-clean"  in the tresos_gui .ini