Can't open SPT v3.1 after installation on Windows 11

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Can't open SPT v3.1 after installation on Windows 11

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kanimozhi_t
Contributor V

Hi,

 

I installed the latest (v3.1) MCUXpresso Secure Provisioning Tool on a PC running on Windows 11 Pro Insider Preview (OS build - 22509.1011). The tool installed successfully but I can't use it afterwards.

I keeps on crashing with the following message:

kanimozhi_t_1-1638857947040.png

  1. Is the SPT supported on Windows 11?
  2. How to completely remove the SPT after uninstall?

Any help would be much appreciated. Thank in advance.

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liborukropec
NXP Employee
NXP Employee

Hi,

 

BTW, there was issue on Windows with some combination of locale settings. You can give it a chance on Windows 11 if you switch to English US region. But take it as a blind try.

 

Regards,

Libor

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11 Replies
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JeffChang
Contributor III

Share my experience. 

Change to support Unicode UTF-8 on Win 11, then can run it. 

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marek-trmac
NXP Employee
NXP Employee

Jeff,

SEC tool v4 is already available. Is your feedback related to v3.1 or v4?

If this is problem in v4, can you be more specific, what exactly means "Change to support Unicode UTF-8"?

Thank you for the feedback.

 

Regards,
Marek
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JeffChang
Contributor III

Hi Marek,

Thanks for inform have SEC new version v4. I downloaded and test SEC v4. Also had unicode decoder error message.

 

JeffChang_0-1651733234838.png

JeffChang_1-1651733549600.png

 

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marek-trmac
NXP Employee
NXP Employee

Hi Pedro and kanimozhi_t,

Thank you for your inputs. We're sorry for inconvenience with problem with region settings, this problem can be reproduced also on Win10 and will be fixed in v4. Thank you for providing details how to reproduce it

Regards,
Marek
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liborukropec
NXP Employee
NXP Employee

Hi,

 

BTW, there was issue on Windows with some combination of locale settings. You can give it a chance on Windows 11 if you switch to English US region. But take it as a blind try.

 

Regards,

Libor

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kanimozhi_t
Contributor V

Thank you, this trick works  

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marek-trmac
NXP Employee
NXP Employee

Hi kanimozhi_t,

SEC tool was not tested on Windows 11 yet, so currently we do not have any information, whether it will work. Supported operating systems are listed in the Release notes.

About un-installation: the default uninstaller does not touch the data, created by the tool (e.g. workspaces) and also preferences. The preferences are located in <user home>\.nxp\secure_provisioning_v<version>\. The preferences are backward compatible, so for example SEC Tool v3 can load preferences from SEC Tool v2, if preferences for v3 does not exist yet.

Hope this helps,

 

Regards,
Marek
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PedroBecerra
Contributor III

On windows 10 it doesn't works too. It closes suddently.

 

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marek-trmac
NXP Employee
NXP Employee

Hi kanimozhi_t,

could you please let us know, what exactly configuration did not work? We'd like to ensure the configuration will work in next version. 

Thank you in advance

 

Regards,
Marek
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PedroBecerra
Contributor III

LanguajeConfig.JPG

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kanimozhi_t
Contributor V

Basically we earlier used, 

  1. Windows display language - English (India)
  2. Preferred languages - English (India)
  3. Country or region - India

And the tool didn't work. So I changed as follows,

kanimozhi_t_1-1638968805501.png

Now the tool is working as intended and it would be nicer to have the India region (or UK for that matter) supported.