Not able to download MCUXpresso IDE if account is inactive

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Not able to download MCUXpresso IDE if account is inactive

Not able to download MCUXpresso IDE if account is inactive

As a heads-up: several uses reported a problems with downloading the MCUXpresso IDE setup/installer program.

If pressing the 'Download' button, you might come back to the login screen (to log into your NXP user account):

pastedImage_1.png

The likely reason for this is that your NXP account needs re-activation. You should see a link to open a SR (Service Request) which you could use.

Otherwise post a comment here so your account can be re-activated.

I hope this helps,

Erich

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Comments

Jorge, the issue was solved by Gabriela in chat Tech support, she troubleshooted my account (June 19, 2017). Once this action was performed, I was able to download the LPCXpresso IDE

Hi Jorge,

Thanks for the quick response ... Everthing is working 

Thanks

Hi,

my account is inactive, can you re-activate it?

thank you!

Hi Marius, 

I have reactivated your account please use the link below to access the files.

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia

I have the "your ID is INACTIVE". Can you please re-activate my account?

   

 

   Best regards,

Hi,

I am trying to access http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO .

It gives me the email address is not verified message. But I have already verified the address.

The resend link opens a new window and displays "The email address is already activated.".

Regards,

Axel

Hi Alex, 

can you try once more please.

Regards,

Hi Li, 

your account has been reactivated please use the link below to access the files:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO 

Regards,

Hi, I'm trying to access this link but it looks like I also need some activation

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=SDK_ENABLEMENT 

It works, Thanks a lot!

Hi Tatu,

your account has been reactivated, please use the link below to get the files needed:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=SDK_ENABLEMENT 

Regards,

jorgeplascencia, I am still unable to download the QorIQ SDK.

It keeps taking me to a page saying my email address is not verified. When I click on the "resent verification email" it creates a popup saying email already verified.

Hi,

I am getting the following error when I try and download KDS, please can you help? I used to be registered via freescale.com, but have not used this for a couple of years.

-->

You have been redirected to this page because your ID is INACTIVE in Flexera. Please Activate your account to proceed.

thanks!
Nick Wallis

Hi Nick,

your account has been reactivated please use the link below to access the files:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO 

Regards,

Hi Tutu,

Can you please give me your email address that you are suing to login please.

Regards,

Hi Jorge,

Thanks,

The next problem - when I click on the download link and the flexnet download manager appears, I get an error that says "unable to save file", "please try again to save to a different location".

But no matter which folder I specify to save the download, I always get the same error message.

Can you help please?

thanks

Nick

Hello I am not able to download kds always getting back to the update account page. Can my account be check to see if it is still active. Thanks

Hello Sir,

Can you kindly re-activate my account. Thanks in advance. 

Regards,

Ben

Hi Benedick,

Your account is active and I don't see an issue on it can you let me know what is the issue that you are getting?

Regards,

Hi Nick, 

can you try the direct download to see if the issue is with the Download manager or the browser please.

Regards,

Hi Jorge

I am not sure if this was the browser or the download manager, but this is working OK now

Thanks!

Nick Wallis

Videre Systems Limited

<mailto:nick@videre-systems.co.uk> nick@videre-systems.co.uk

Tel. +44 (0)7770 586866

Hi Jorge,

When I'm going to download something, it redirects me to the registration page and suggesting to update my personal information, but when I clicked the submit button nothing happened. I did it many times and same result, can you give me a solution for this? 

Thanks,

Ben

Hi,

Can't download.  I guess I need reactivation as well.

Thanks,

Mark

Hi Benedick,

Can you let me know what navigator are you using please? can you try chrome and see it that works?

Regards,

Hi Mark,

Your account has been reactivated please the link below to access the files:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO 

Regards,

HI David,

Your account is active and no issues on it are  you still getting redirected to the update page?

Regards,

Hello,

I am facing the same issue when trying to download KDS.

You have been redirected to this page because your ID is INACTIVE in Flexera. Please Activate your account to proceed. 

Please activate my account. Thanks in Advance.

Shabbir

I think my account needs to be reactivated. Can you solve this, please?

Hi,

 

Same issue, can somebody please re-activate my account?

 

Regards

I also have this problem. Please can someone activate my account

Hello, I have the same problem:

"You have been redirected to this page because your ID is INACTIVE in Flexera. Please Activate your account to proceed."

Please can you activate my account.

Thanks

Hi Fabio,

Your account has been reactivated please the link below to access the files:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

Hi Thomas,

Your account has been reactivated please the link below to access the files:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

Hi Jean,

Your account has been reactivated please the link below to access the files:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

Hi Shabbir,

I don't see your account as inactive can you try once more please.

Regards,

Hi,

My account needs to be reactivated too...

Thanks,

Hi Luis,

 

Your account has been reactivated please the link below to access the files:

 

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

 

Regards,

Hey, can you activate my account again, it looks like it's unactivated again, is there a time limit for each activation??

Hello 

My account needs to be reactivated , I'm unable to download kinetis SDK

Hi Praveen,

I have verified your account and can't seem to find an issue that is stooping you from downloading from the system, can you let me know what is the error that you get?

Regards,

Hello, I have the same problem:

"You have been redirected to this page because your ID is INACTIVE in Flexera. Please Activate your account to proceed."

 

Please can you activate my account.

 

Thanks

Hi David,

 

Your account has been reactivated please the link below to access the files:

 

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

 

Regards,

My account also needs to be reactivated. 

Thanks,

I have the same problem:

"You have been redirected to this page because your ID is INACTIVE in Flexera. Please Activate your account to proceed."

Thanks,

Kenth

Hi Andreas,

 

Your account has been reactivated please the link below to access the files:

 

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

 

Regards,

Hi Kenth,

 

Your account has been reactivated please the link below to access the files:

 

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

 

Regards,

I have the same problem:

 

"You have been redirected to this page because your ID is INACTIVE in Flexera. Please Activate your account to proceed."

 

Thanks,

Need your help to download MCUXpresso.  Unable to download although my account is active

My Account is inactive as well. Can I have it activated please?  @jorge_plascencia

Thank you very much.

Also my account is inactive as well. Can I have it re-activated please? 

 

Thank you!

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