Not able to download MCUXpresso IDE if account is inactive

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Not able to download MCUXpresso IDE if account is inactive

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Not able to download MCUXpresso IDE if account is inactive

As a heads-up: several uses reported a problems with downloading the MCUXpresso IDE setup/installer program.

If pressing the 'Download' button, you might come back to the login screen (to log into your NXP user account):

pastedImage_1.png

The likely reason for this is that your NXP account needs re-activation. You should see a link to open a SR (Service Request) which you could use.

Otherwise post a comment here so your account can be re-activated.

I hope this helps,

Erich

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Hello,

My account needs to be re-activated.

 

Thanks!!

The system automatically reactivates your account once you try to login I have validated and the account is active, can you try once more please.

Regards,

The system automatically reactivates your account once you try to login I have validated and the account is active, can you try once more please.

Regards,

The system automatically reactivates your account once you try to login I have validated and the account is active, can you try once more please.

Regards,

The system automatically reactivates your account once you try to login I have validated and the account is active, can you try once more please.

Regards,

The system automatically reactivates your account once you try to login I have validated and the account is active, can you try once more please.

Regards,

I log in here almost daily, except for the many times that the login system was broken and I can't login.

So if I'm logging in daily why was my download ability deactivated?

Why is any of this crap necessary for free software?
It made sense when CodeWarrior et.al. was a pay for play product.

That is no longer the case for MCUXpresso.

Hi Bob,

Your account is active and with no issues, is there an error message you get?

Regards,

The error of the moment, yet again is:

" The software licensing and registration system is currently unavailable. Please try again later."

Again I ask why is this needed for this software?

We can make this all go away if someone just tells me the direct links for 11.01 as they did for 11:

https://community.nxp.com/message/1170558#comment-1173635 

"Your account is active and with no issues"

Strange concept of 'no issues'. :-(

When I go to this page:


MCUXpresso IDE|Eclipse-based Integrated Development Environment (IDE) | NXP 

I click the 'Download' button.

I get sent to this page:

https://www.nxp.com/ruhp/myAccount.html 

Welcome, Bob Paddock
You logged in at 09-12-2019 08:56:28 MST

where I can change my password or order masked ROMs.

Nothing on that page lets me download anything.

No I'm not going to clear my cache, my cookies or use a different browser.
None of which have worked in the past for past releases.

Your end is broken, fix it.  Please.

 

HI Bob,

I have sent you a private message asking for more information as we are able to access your account using the back-end as you can see below:

pastedImage_1.png

We will need to test with your password and user to make sure the account is passing export control filters as needed.

Regards,

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Last update:
‎04-02-2017 08:39 AM
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