What to do with defective parts?

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What to do with defective parts?

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ckung
Contributor I

I have one defective ESC with broken solder joint in the wire connector and 3 defective motors( either not run at all or could not develop full power when the propeller is on). I submitted a warranty request (case number 00314057) more than a week ago but have not received any response. What can I do at this point?

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iaingalloway
NXP Employee
NXP Employee

These parts have been replaced under warranty.

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iaingalloway
NXP Employee
NXP Employee

Hello @ckung You should have heard back by now. I will contact you with a direct message and ask you to send an email.

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