Can not install Freemaster 3.1.2.4 in Win 10

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Can not install Freemaster 3.1.2.4 in Win 10

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qi_chen
NXP Employee
NXP Employee

Screenshot 2021-09-06 153322.png

After double clicking the Freemaster installer 3.1.2.4, this dialog box will appear. And click 'Choose' to change another extract path, the dialog will still appear.

But the 3.1.1.6 version can install successfully.

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iulian_stan
NXP Employee
NXP Employee

Hi @qi_chen,

There may be multiple reasons for this issue. Here are the most common ones + possible solution:

  • Installer was corrupted during download
    • Download the package again
  • Temporary folder is write protected
    • Choose a writable location (e.g. My Documents)
  • There is no sufficient space on the drive that hosts TEMP folder
    • Free some disk space on the drive where the TEMP directory is located

If none of the above worked try opening the installer with a file archiver and extract its content on your local disk. There should be 2 folders: "Installer Data" and "Windows". Open a terminal window inside the "Windows" folder and launch the installer by running the following command:

 

 

"FreeMASTER 3.1.exe" LAX_VM resource\jre\bin\java.exe

 

 

Hope this helps,
Iulian

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qi_chen
NXP Employee
NXP Employee

The installer may be damaged during the downloading process, I re-downloaded it and the installed successfully, Thanks! 

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