I have a customer using CW4NET_v2020.06 v11.5.0 with QCVS 4.22 and runnign DDRv Diag Margin tests on a LX2162a.
Tests run fine but when trying to generate a report with the jpg and eye diagrams they see a black black screen.
I worked with him and if I run only one byte lane and one bit lane then the picture generates ok.
His eval license did expire so I helped him generate a renewal and same thing happens.
The same precess works fine on my machine.
Has anyone else seen this behavior?
I have asked him to try uninstalling and re-installing the tool.
Please suggest the customer create a QCVS DDRv project in a new workspace to do verification.
Still seeing problesm when generating the jpg