Yes, it was service request 1-25116511 on January 15,2002. It went like this:
"Where did you move the software downloads? I've looked all over. I need the latest version of MCUscribe. I need to program HC908GP32s."
The reply listed on the log, from 1-EZBEQ (whoever that is) says:
"Left a message on voicemail that he should use P&E software from www.pemicro.com".