Ok, after reading this and many others messages I would like to say to PE and Freescale that I won´t ever buy any "official" tool from now.
Sorry for my english... I been for 6-7 hours trying to program a 9s08SE4 with my DEMOQE and I am very tired.
This is not what I expected from Freescale. BDM must be "Universal" interface, that´s the intention. AT LEAST, I EXPECTED TO BE TOLD ABOUT THE LIMITATIONS.
It´s a shame.
Hello dongustavo, YES it is a shame and I agree with you. I still think that we should let these guys know about our thoughts. I am using a 9RS908KA2 ( a tiny half dollar chip ) and I had to ask for help in this forum to write a program in C with CodeWarrior. I am a 20 year C language experienced guy. They dont have a single document on this and thousand of other important things that are needed to work with this compiler and the "supported" chips.
Maybe grown up people as me remember the way the old (and still used) Borland Turbo C was presented. It had an excellent 600 page language reference manual and also a 600 page user's manual with all what was important for deeply understanding how the compiler works, with all kinds of tricks and tips, made with love and dedication. Code examples and common pitfalls were also included. A superb job. My questions are if this we have today is really better in terms of product quality and post sale customer service and if it is possible to do something about it ?
Greetings from Buenos Aires, Argentina
The best course of action to ensure that your misgivings are heard is to file an on-line service request. That way it gets entered into a database and has to be looked at. Click here to enter a service request.
Thank you Tom. I appreciate your opinions and suggestions.
In this case, I think that is goes a little further than just a regular claim by using a Freescale service request.
I use this service very frequently and sometimes I get results ... sometimes not. Nobody is perfect.
This case is related to the commercial "bonafide" that the companies are able to offer when they trade their products.
Offering a BDM port in an evaluation kit should work for all (almost) the line of products IMHO. If not, do not include it in the offer. There is no previous warning about this and this can be the reason of my interest in buying the product. But worse than that, is that the BDM port is able to program just some of the chips of the same part number but with more or less pin count. This is really sad.
BTW, let me point you out that I have already purchased full fledged equipment to program almost the complete line of products, of different brands. This is not a problem of spending or not the money. It is a problem of changing the minds of the guys that program the way how honestly a product is going to be offered to the public.
Kind regards and thank you for your valuable time.
I appreciate your candid response.
I am sending this information to my managers. I cannot, of course, guarantee anything will come of it but I will done my part as Freescale tech support to make sure that your opinion has been heard.
Dear Tom, I also thank you very much for your help.
Please remember that I have made a living from Motorola / Freescale, and I consider this a family discussion. All my words come more from affection than from an economic view. More internal than open to the outer world. People like me with 35+ years of using Motorola chips from the M6800 on ( I still keep chips and the Kit 1 & Kit 2 manuals ) , wearing the "M" Tshirt for years, may have the privilege of giving some opinion. I've been teaching and I still do technical training every day based upon Freescale chips. I can also hear the voices of other people, most of them newbies, engineers and technicians, that find this issues tough.
The best for you and greetings from Buenos Aires, Argentina.