topic Re: NO Bluetooth connection once again!! in Wireless MCU

NO Bluetooth connection once again!!

ralphxyz — Fri, 26 Apr 2019 15:34:10 GMT

Rapid-IoT:

Yesterday I was at least getting prompted for a password now a P6E9D devic eis seen

but I do not get prompted for a password connection string.

Seems like someone programed this device and should be able to answer, most of the

answers I have seen have been guesses " try 999999" or the like.

Thanks,

Ralph

Re: NO Bluetooth connection once again!!

i_beckmann — Fri, 26 Apr 2019 20:52:17 GMT

Try to „ignore the [bluetooth] device“ first on the device (e.g. smartphone) that prompts you for the password.

Re: NO Bluetooth connection once again!!

ralphxyz — Sat, 27 Apr 2019 13:15:21 GMT

Thank you Ingo for the reply! Boy this shows how ignorant I am of Bluetooth protocols.

How does one „ignore the [bluetooth] device“??

I tried not entering a password if that is what you mean.

Seems like there should be an authoritarian person who actually knows what the password is,

unless these processors are programmed with AI, then I'd understand why no one knows what the device might use.

I am not even getting the password prompt now.

This device, NXP Rapid-Iot, certainly is not high on my list to recommend to anyone interested in learning about IoT.

Ralph

Re: NO Bluetooth connection once again!!

i_beckmann — Mon, 29 Apr 2019 07:51:09 GMT

Hey Ralph,

in iOS, go to "Settings", then "Bluetooth", then in the list of your BT devices select your Rapid IO gadget (could be "connected" or unconnected), then click on the info "i" on the right hand side, and finally do "ignore this device". Hope that helps!

Re: NO Bluetooth connection once again!!

ralphxyz — Mon, 29 Apr 2019 13:35:20 GMT

Thanks Ingo, the problem is no devices are being listed!!

also I have Android devices not iOS, wish I had a iOS device just for testing.

Anybody in the eastern Long Island, NY USA area with a iOS device I could test with?

I still would like the password, as I am sure I will eventually get this working.

If I cannot get a bluetooth connection how would I get a refund?

Ralph

Re: NO Bluetooth connection once again!!

mario_castaneda — Mon, 29 Apr 2019 17:31:23 GMT

Hi Ralph,

Are you trying to connect with your device again and you are not able to find the rapid iot in your phone?

If this is the issue, please delete the device that you have added in your rapid iot studio.

Please let me know if you still have the issue.

Regards,

Mario

Re: NO Bluetooth connection once again!!

ralphxyz — Wed, 01 May 2019 00:23:02 GMT

Thank you Mario, the Rapid-IoT has never been connected with bluetooth, so it is not in the rapid-IoT studio!!

Occasionally I have seen a P6E9D on my phone bluetooth connection and on my computer but I do not know the password so I have never connected! I think I have to turn bluetooth off and reset then turn bluetooth on and reset

then I "might" see the P6E9D device but cannot connect!!

Ralph

Re: NO Bluetooth connection once again!!

ralphxyz — Wed, 01 May 2019 15:29:57 GMT

If I turn Bluetooth off and on and reset I see P6E9D on the device list!!

BUT I do not have a password!! With Android there is no "ignore device". I have tried no password and 999999999, 99999999, 9999999, 999999, 99999 nothing works!

Ralph

Re: NO Bluetooth connection once again!!

mario_castaneda — Wed, 01 May 2019 15:38:40 GMT

Hi Ralph,

Could you please look at the next community post

https://community.nxp.com/thread/498190

Regards,

Mario

Re: NO Bluetooth connection once again!!

ralphxyz — Wed, 01 May 2019 16:05:11 GMT

Thanks Mario, that thread is about connecting apps with bluetooth and USB.

I am not connecting an app just trying to connect the device through Bluetooth!

I have tried using a app but since the device is not connected it does not work!

If I reset the device I see the bluetooth device P6E9D, I do not know if that is the Rapid-IoT device.

If that is the Rapid-IoT device what is the password?

Ralph

Re: NO Bluetooth connection once again!!

ralphxyz — Wed, 01 May 2019 16:10:33 GMT

Mario I got a email from you but it returns a broke link.

RE: What is the example that you are using?

I am not using any example!

could you please delete the devices that you have added in the rapid IoTpage.

I have not added any devices in the rapid IoTpage!

Could you please try to connect the device after that

I am trying!!

Ralph

Re: NO Bluetooth connection once again!!

mario_castaneda — Wed, 01 May 2019 21:33:16 GMT

Hi Ralph,

You have the right version. Could you please flash the rapid again.

https://community.nxp.com/docs/DOC-342913

I want to discard the firmware software that is pre-flashed.

Please let me know your findings.

Regards,

Mario

Re: NO Bluetooth connection once again!!

ralphxyz — Wed, 01 May 2019 21:47:47 GMT

Thanks Mario, using Windows 10 I do not have a USB connection so I cannot flash!!

Of course I also do not have a Bluetooth connection in Windows 10!

I will setup a RaspberryPI possible that will see the device.

Ralph

Re: NO Bluetooth connection once again!!

ralphxyz — Wed, 01 May 2019 21:53:07 GMT

I tried pressing all 4 buttons at the same time and have the flashing orange led.

But still no USB connection, now what?

Ralph

Re: NO Bluetooth connection once again!!

ralphxyz — Thu, 02 May 2019 00:19:14 GMT

I did a hard reset of the device which restored things.

I tried using a Raspberry Pi. I see the P6E9D device in Bluetooth but do not have the Password!

I do not see any indication that the USB is detected, running lsusb I see:

Bus 001 Device 004: ID 0461:4dd7 Primax Electronics, Ltd

Bus 001 Device 007: ID 046d:c03d Logitech Mouse

Bus 001 Device 006: ID 0424:7800 Standard Microsystems Corp.

Bus 001 Device 003: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub

Bus 001 Device 002: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

If I unplug the USB cable from the device I get the same result so the Rapid-IoT device is not being detected on the Raspberry Pi or on Windows 10!

How do I get a replacement or refund?

Ralph

Re: NO Bluetooth connection once again!!

mario_castaneda — Fri, 03 May 2019 18:31:19 GMT

Hi Ralph,

Could you please try with another PC? If the PC detects the device, could you please flash again.

Please accept my apologies, the device is facing has some flash issues.

Could you please follow the warranty process?

Returns and Warranty Information

Regards,

Mario

Re: NO Bluetooth connection once again!!

ralphxyz — Sat, 04 May 2019 14:36:30 GMT

Hi Mario, thanks for the help!! I tried another Windows 10 computer and a Raspberry Pi, no USB I have a Windows XP Pro I'll try that.

Two questions:

Is the P6E9D device I am seeing while attempting bluetooth connection the Rapid-IoT device?

If so what is the Bluetooth password? Possible bluetooth will work, it would be great to be able to flash the device

but if bluetooth works I could at least still use the device.

Ralph

Re: NO Bluetooth connection once again!!

ralphxyz — Sun, 05 May 2019 15:05:00 GMT

Unbelievable!!

I have a USB connection using Windows XP Pro!! Of course windows says there is a problem with the hardware,

I see a DATALINK drive with a Details text file and a HTML file MBED.

I do not know if I will be able to flash the device.

Do I just copy the .bin file to the DAPLINK drive?

Ralph

Re: NO Bluetooth connection once again!!

ralphxyz — Sun, 05 May 2019 15:43:47 GMT

Darn I "think" I am seeing the Hexiwear docking station not the Rapid-IoT device.

When I plug the device directly in I do not see it in File Explorer.

What is the bluetooth password?

Ralph

Re: NO Bluetooth connection once again!!

mario_castaneda — Tue, 07 May 2019 08:38:10 GMT

Hi Ralph,

Are you using the Rapid IoT Application?

What is the complete process that you are following?

Regards,

Mario