Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)

yyyyyheng — Mon, 12 Dec 2022 02:33:26 GMT

Failed to use offline activation

"Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)"

Re: Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)

mikedoidge — Mon, 12 Dec 2022 18:06:50 GMT

Hello, could you please share the following:

1) Version of S32DS you are installing

2) Version of OS you are installing S32DS to

3) Installation log file (found in install folder, for ex. C:\NXP\S32DS.3.5\_S32 Design Studio for S32 Platform 3.5_installation\Logs)

I've checked your account, I see that as recently as Dec. 6, 2022, you were successful in activating on the server. What has changed since then?

Best Regards,

Mike

Re: Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)

fengwang1 — Tue, 27 Jun 2023 03:38:16 GMT

I have the same problem, S32 Design Studio version v.3.5, Ubuntu 20.04, here is my installation log file:

__________________________________________________________________________

Mon Jun 26 07:20:52 CST 2023

Free Memory: 13795 kB

Total Memory: 29696 kB

java.class.path:

/tmp/install.dir.8919/InstallerData

/tmp/install.dir.8919/InstallerData/installer.zip

ZGUtil.CLASS_PATH:

/tmp/install.dir.8919/InstallerData

/tmp/install.dir.8919/InstallerData/installer.zip

sun.boot.class.path:

java.ext.dirs:

java.version == 11.0.11 (Java 1)

java.vm.name == OpenJDK 64-Bit Server VM

java.vm.vendor == AdoptOpenJDK

java.vm.version == 11.0.11+9

java.vm.specification.name == Java Virtual Machine Specification

java.vm.specification.vendor == Oracle Corporation

java.vm.specification.version == 11

java.specification.name == Java Platform API Specification

java.specification.vendor == Oracle Corporation

java.specification.version == 11

java.vendor == AdoptOpenJDK

java.vendor.url == https://adoptopenjdk.net/

java.class.version == 55.0

java.library.path == /usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib

java.compiler == null

java.home == /tmp/install.dir.8919/Linux/resource/jre

java.io.tmpdir == /tmp

os.name == Linux

os.arch == amd64

os.version == 5.13.0-37-generic

path.separator == :

file.separator == /

file.encoding == UTF-8

user.name == fengwang

user.home == /home/fengwang

user.dir == /tmp/install.dir.8919

user.language == en

user.region == null

__________________________________________________________________________

Installed Feature(s) S32DSF of S32 Design Studio for S32 Platform 3.5

Install Begin: JUNE 26, 2023 6:24:45 PM CST

Install End: JUNE 26, 2023 7:20:43 PM CST

Installed by InstallAnywhere 21.0 Premier Build 6581

User Interactions

-----------------

#Choose Install Location

#-----------------------

USER_INSTALL_DIR=/home/fengwang/NXP/S32DS.3.5

#Choose Link Folder

#------------------

USER_SHORTCUTS=/home/fengwang/Desktop/NXP S32 Design Studio/S32 Design Studio for S32 Platform 3.5

Summary

-------

Installation: Unsuccessful.

54 Successes

4 Warnings

1 NonFatalErrors

1 FatalErrors

Action Notes:

None

Install Log Detail:

Check Disk Space: /home/fengwang/NXP/S32DS.3.5

Status: SUCCESSFUL

Additional Notes: NOTE - Required Disk Space:3,603,066,357 Bytes Free Disk Space:895,634,272,256 Bytes

Check Disk Space: /home/fengwang/NXP/S32DS.3.5

Status: SUCCESSFUL

Additional Notes: NOTE - Required Disk Space:3,603,066,357 Bytes Free Disk Space:895,634,272,256 Bytes

Check Disk Space: /home/fengwang/NXP/S32DS.3.5

Status: SUCCESSFUL

Additional Notes: NOTE - Required Disk Space:3,603,066,357 Bytes Free Disk Space:895,634,292,736 Bytes

Install Directory: /home/fengwang/NXP/S32DS.3.5/jre

Status: SUCCESSFUL

Install JRE: /home/fengwang/NXP/S32DS.3.5/jre

Status: SUCCESSFUL

Install Directory: /tmp/027125.tmp/

Status: SUCCESSFUL

Additional Notes: NOTE - Directory already existed

Execute Command: sudo -v

Status: SUCCESSFUL

Execute Command: getconf LONG_BIT

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/clljni.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cllSvrUtility.exe

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cllSvrUtility.exe.manifest

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cll_app.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cll_app_libFNP.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cll_svr.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cll_svr_libFNP.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/FnpCommsSoap.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/FNP_Act_Installer.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/clljni.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/cll_app.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/cll_app_libFNP.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/cll_svr.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/cll_svr_libFNP.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/FnpCommsSoap.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/FnpCommsSoap.so

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/FNP_Act_Installer.dll

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libclljni.so

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libcll_app.so

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libcll_app_libFNP.so

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libcll_svr.so

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libcll_svr_libFNP.so

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/FNPLicensingService/FNPLicensingService

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/install_fnp.sh

Status: SUCCESSFUL

Install File: /tmp/027125.tmp/license.jar

Status: SUCCESSFUL

Expand Archive: /tmp/027125.tmp/Activation.zip

Status: SUCCESSFUL

Execute Script/Batch file: Linux Init CLL

Status: SUCCESSFUL

Execute Command: /home/fengwang/NXP/S32DS.3.5/jre/bin/java "-Djava.library.path=/tmp/027125.tmp/cll/x64" -jar "/tmp/027125.tmp/license.jar" verify -feature Activated -version 3.5 -prod SW32_S32DS_3.5

Status: SUCCESSFUL

Execute Command: /home/fengwang/NXP/S32DS.3.5/jre/bin/java "-Djava.library.path=/tmp/027125.tmp/cll/x64" -jar "/tmp/027125.tmp/license.jar" run -feature Activated -version 3.5 -prod SW32_S32DS_3.5

Status: SUCCESSFUL

Execute Command: /home/fengwang/NXP/S32DS.3.5/jre/bin/java "-Djava.library.path=/tmp/027125.tmp/cll/x64" -jar "/tmp/027125.tmp/license.jar" list

Status: SUCCESSFUL

Execute Command: /home/fengwang/NXP/S32DS.3.5/jre/bin/java "-Djava.library.path=/tmp/027125.tmp/cll/x64" -jar "/tmp/027125.tmp/license.jar" printFlexVersion

Status: SUCCESSFUL

Install Uninstaller: S32 Design Studio for S32 Platform 3.5(Install All Uninstaller Components)

Status: SUCCESSFUL

Install Uninstaller: S32 Design Studio for S32 Platform 3.5(Install All Uninstaller Components)

Status: ERROR

Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)

Uninstall Folder: /tmp/027125.tmp/cll/x64

Status: WARNING

Additional Notes: WARNING - The path does not exist

Uninstall Folder: /tmp/027125.tmp/cll/i86

Status: WARNING

Additional Notes: WARNING - The path does not exist

Uninstall Folder: /tmp/027125.tmp/cll

Status: WARNING

Additional Notes: WARNING - The path does not exist

Uninstall Folder: /tmp/027125.tmp/FNPLicensingService

Status: WARNING

Additional Notes: WARNING - The path does not exist

Uninstall Folder: /home/fengwang/NXP/S32DS.3.5/jre

Status: SUCCESSFUL

Delete File: Source:s32ds.sh

Status: SUCCESSFUL

Additional Notes: NOTE - Source file s32ds.sh does not exist.

Delete File: Source:Welcome.txt

Status: SUCCESSFUL

Additional Notes: NOTE - Source file Welcome.txt does not exist.

Error occurred while installing the following Action, hence rolling back the installation....!

Action Name: Trigger Rollback Action

Action Description: Trigger Rollback Action

Error Details as below:

This action rolls back the Installation.

====================STDERR ENTRIES==================

__________________________________________________________________________

InstallAnywhere 2021

Version: 21.0

__________________________________________________________________________

Mon Jun 26 06:24:44 CST 2023

Free Memory: 11430 kB

Total Memory: 16384 kB

No Arguments

java.class.path:

/tmp/install.dir.8919/InstallerData

/tmp/install.dir.8919/InstallerData/installer.zip

ZGUtil.CLASS_PATH:

/tmp/install.dir.8919/InstallerData

/tmp/install.dir.8919/InstallerData/installer.zip

sun.boot.class.path:

java.ext.dirs:

java.version == 11.0.11 (Java 1)

java.vm.name == OpenJDK 64-Bit Server VM

java.vm.vendor == AdoptOpenJDK

java.vm.version == 11.0.11+9

java.vm.specification.name == Java Virtual Machine Specification

java.vm.specification.vendor == Oracle Corporation

java.vm.specification.version == 11

java.specification.name == Java Platform API Specification

java.specification.vendor == Oracle Corporation

java.specification.version == 11

java.vendor == AdoptOpenJDK

java.vendor.url == https://adoptopenjdk.net/

java.class.version == 55.0

java.library.path == /usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib

java.compiler == null

java.home == /tmp/install.dir.8919/Linux/resource/jre

java.io.tmpdir == /tmp

os.name == Linux

os.arch == amd64

os.version == 5.13.0-37-generic

path.separator == :

file.separator == /

file.encoding == UTF-8

user.name == fengwang

user.home == /home/fengwang

user.dir == /tmp/install.dir.8919

user.language == en

user.region == null

__________________________________________________________________________

Loading externalized properties

System's temporary directory = /tmp

RepositoryManager: Trying fallback repository location...

==== Installer properties log start: ====

User Install directory: /home/fengwang/NXP/S32DS.3.5

User Shortcuts: /home/fengwang/Desktop/NXP S32 Design Studio/S32 Design Studio for S32 Platform 3.5

==== Installer properties log end. ====

installUnixJRE: the source VM tar: /tmp/install.dir.8919/Linux/resource/vm.tar

exists = true

installUnixJRE: the source VMRoot: /tmp/install.dir.8919/Linux/resource/jre

exists = true

installUnixJRE: the dest VMRoot: /home/fengwang/NXP/S32DS.3.5/jre

exists = true

# INSTALLING VM: /home/fengwang/NXP/S32DS.3.5/jre

installUnixJRE: Using new TAR technique...

Destination path for tar extraction (sans 'jre') =

/home/fengwang/NXP/S32DS.3.5

installUnixJRE: install shell script:

#!/bin/sh

echo "InstallUnixJRE Script begun..."

cd '/home/fengwang/NXP/S32DS.3.5/jre'

rm -rf *''

cd '/home/fengwang/NXP/S32DS.3.5'

tar xf '/tmp/install.dir.8919/Linux/resource/vm.tar'

chmod -R '775' '/home/fengwang/NXP/S32DS.3.5/jre'

echo "...InstallUnixJRE Script complete."

##### SCRIPT END ############

==== getconf LONG_BIT command log start: ====

Returned: 0

Console: 64

Errors:

==== getconf LONG_BIT command log end. ====

==== License service installation log start: ====

Console:

Errors:

==== License service installation log end. ====

==== License activation log start: ====

Console:

Errors: CLLReason [errorNo=20, errorString=Error creating an activation request as a signed XML document. (FNP error 50006,41013,19810), flxActMajorErrorNo=50006, flxActMinorErrorNo=41013, flxActSysErrorNo=19810, flxCommErrorNo=0]

CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. (FNP error 0,0,0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]

CLLReason [errorNo=20, errorString=Error creating an activation request as a signed XML document. (FNP error 50006,41013,19810), flxActMajorErrorNo=50006, flxActMinorErrorNo=41013, flxActSysErrorNo=19810, flxCommErrorNo=0]

No Software Activation Code was entered

==== License activation log end. ====

==== License list start: ====

Console:

Errors: CLLReason [errorNo=44, errorString=Error getting feature list. FNP error: Can't find license file. , flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]

==== License list end. ====

==== FNP library version log start: ====

Console: PrintFlexVersion.execute()

**********from printFlexVersion()***********

major: 11 minor: 18 beta: 0 build: 281478 str: v11.18.2.0 build 281478 x64_lsb

Errors:

==== FNP library version log end. ====

XMLScriptWriter: No Installation Objects were skipped

8. final log file name=/home/fengwang/NXP/S32DS.3.5/_S32 Design Studio for S32 Platform 3.5_installation/Logs/S32_Design_Studio_for_S32_Platform_3.5_Install_06_26_2023_19_20_51.log

====================STDOUT ENTRIES==================

S32 Design Studio中的主题 Re: Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)

Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)

Re: Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)

Re: Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)