topic Question about update install failure S32DS_ARM_v2018.R1_UP*.zip in S32 Design Studio

Question about update install failure S32DS_ARM_v2018.R1_UP*.zip

jm_shin — Wed, 15 May 2019 06:05:08 GMT

Hello

I updated the S32DS along the guide page. (HOWTO: Update S32 Design Studio )
However, Problems will occur when installing S32DS_ARM_v2018.R1_UP*.zip.(update 1,8,9,10)

Whenever i perform an update, the 'freescale semiconductor' message appears.

If i select ok, an error will occur in S32DS.

If i select cancel, it can not update.

Problem Scenario

1) offline installation

- Help" -> "Install New Software..." -> S32DS_ARM_v2018.R1_UP10

2) install start

3) 'freescale semiconductor' message appears.

4) If it select cancel

If there is a solution, please share it.

Thanks

Re: Question about update install failure S32DS_ARM_v2018.R1_UP*.zip

jiri_kral — Mon, 20 May 2019 12:52:38 GMT

Hi,

I tried the same scenario - and for me is offline update working okay. You can try fresh install of S32DS and then apply update 10.

Jiri

Re: Question about update install failure S32DS_ARM_v2018.R1_UP*.zip

jm_shin — Tue, 21 May 2019 06:42:42 GMT

Dear Jiri Kral

Thank you for answer.

Re: Question about update install failure S32DS_ARM_v2018.R1_UP*.zip

nirmal_masilamani — Mon, 02 Sep 2024 05:33:17 GMT

hello @jiri_kral ,

while installing S32DS_ARM_v2018.R1_UP*.zip, i am facing error.

An error occurred while collecting items to be installed
session context was:(profile=DefaultProfile, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=null --> [R]com.nxp.s32ds.cross.sdk.S32K11x_AMMCLIB_1.1.13_root 1.0.0.201808151544, action=).
The required Touchpoint: com.freescale.updater.touchpoint 1.0.0 touchpoint for the collect action is not included in the installation manager configuration.
The required Touchpoint: com.freescale.updater.touchpoint 1.0.0 touchpoint for the collect action is not included in the installation manager configuration.

please provide me solution to resolve this.