S32 Design Studio中的主题 Re: S32 Design Studio for ARM (Linux)

S32 Design Studio for ARM (Linux)

amitwarbhe — Mon, 15 Jan 2024 08:27:54 GMT

Even with admin privilege not able to install this binary on ubuntu - 22.04 with activation code - 1992-D57A-4A33-66CA.

Kindly help.

Re: S32 Design Studio for ARM (Linux)

jiri_kral — Wed, 17 Jan 2024 13:58:18 GMT

Hi,

S32DS v2.2 for ARM is not tested with Ubuntu v22.04. It can be used with v20.04. Did you met the Linux installation requirements - especially Java version 8 (this version is not available on Ubuntu 22.04 by default)?

Re: S32 Design Studio for ARM (Linux)

amitwarbhe — Wed, 17 Jan 2024 14:14:42 GMT

sudo apt-get install openjdk-8-jre openjfx, this I have already done

all other linux packages which are mentioned in prerequisites

Re: S32 Design Studio for ARM (Linux)

amitwarbhe — Wed, 17 Jan 2024 14:16:21 GMT

I have tried installing version 3.5 with this code as well A80A-6532-7AFA-413D, but no luck

Re: S32 Design Studio for ARM (Linux)

jiri_kral — Wed, 17 Jan 2024 14:22:01 GMT

Can you please share installation log?

Re: S32 Design Studio for ARM (Linux)

amitwarbhe — Wed, 17 Jan 2024 14:27:03 GMT

one of my friend is able to install with same linux version and laptop configuration

Re: S32 Design Studio for ARM (Linux)

amitwarbhe — Wed, 17 Jan 2024 15:57:46 GMT

no logs being generated, its getting stuck at 6%

Re: S32 Design Studio for ARM (Linux)

amitwarbhe — Fri, 19 Jan 2024 14:40:36 GMT

can I get the offline installer of version 3.5 with activation code: A80A-6532-7AFA-413D

Re: S32 Design Studio for ARM (Linux)

amitwarbhe — Fri, 19 Jan 2024 14:48:35 GMT

can I get the offline installer of version 3.5 with activation code: A80A-6532-7AFA-413D

Re: S32 Design Studio for ARM (Linux)

amitwarbhe — Mon, 22 Jan 2024 11:38:51 GMT

I am currently installing with activation code : A80A-6532-7AFA-413D, can you please check and confirm the server registration from your end?

Re: S32 Design Studio for ARM (Linux)

amitwarbhe — Wed, 24 Jan 2024 06:28:17 GMT

Error Screenshots for installing design studio version 3.5 with activation code: A80A-6532-7AFA-413D

Re: S32 Design Studio for ARM (Linux)

amitwarbhe — Wed, 24 Jan 2024 06:29:57 GMT

Please provide resolution on priority, I have provided all necessary information from my end.

Re: S32 Design Studio for ARM (Linux)

jiri_kral — Mon, 11 Mar 2024 13:31:58 GMT

Hi,

we met similar issues on few PC Machines - but no solution yet. The cause of the issue is Java SIGSEGV crash when calling license service, but we aren't able find reason why Java crashes.

Re: S32 Design Studio for ARM (Linux)

frank_darcy — Fri, 07 Jun 2024 09:46:50 GMT

Do any network ports need to be open to successfully send an activation request to the remote activation server?

Re: S32 Design Studio for ARM (Linux)

frank_darcy — Fri, 07 Jun 2024 10:11:56 GMT

Ok, I think I can answer my own question. In S32DS_ARM_Installation_Guide.pdf I found this note...

Note: Make sure that TLS 1.2 protocol is enabled:
• Open Windows Control Panel > Network and Internet > Internet Options > Advanced >
Settings.
• In the Security section make sure the Use TLS 1.2 checkbox is checked. If not, check it and click
the Apply button.

So TLS implies it is a HTTPS request, presumably on the standard port 443? So if the machine has internet access working to https sites then the required port for license activation is open. I'm pretty sure TLS 1.2 is enabled by default on Ubuntu 22.04, but it can be checked.
eg. https://support.messagemedia.com/hc/en-us/articles/4765182432399-How-to-check-if-you-re-TLS-1-2-compliant

Re: S32 Design Studio for ARM (Linux)

xcggg — Fri, 19 Jul 2024 12:30:58 GMT

Hi, I was wondering if there is any news about the solution yet. I have met the same problem on ubuntu 22.04 too. Thank you.

Re: S32 Design Studio for ARM (Linux)

jiri_kral — Fri, 19 Jul 2024 13:37:42 GMT

Hi,

sorry, still no solution yet.