S32 Design StudioのトピックRe: S32DS for Arm 2.2 activation not possible

S32DS for Arm 2.2 activation not possible

6T9 — Fri, 17 Nov 2023 07:07:45 GMT

Hello,

today I opened my S32DS for Arm 2.2 and I tells me my license is missing.

It's a bit weird because I used it yesterday without an issue.

I tried to activate it with my activation code from my NXP Software Account.

But I'm getting the notification: Your Software Activation Code is for another feature. Do you want to return it?

The same notification is shown for online and offline activation.

I checked my NXP Software Account it is the correct activation code, it is not expired (expiration date april 2026) and I have plenty available licenses.

Could you please help me?

Best regards

Thomas

Re: S32DS for Arm 2.2 activation not possible

Mehul_Patel_NXP — Fri, 17 Nov 2023 20:30:57 GMT

Hi, @6T9 ,

Please can you retry the activation for the S32DS for Arm 2.2.

Let us know if you are still facing the issue.

Thank you. Best regards.

-Mehul Patel

Re: S32DS for Arm 2.2 activation not possible

6T9 — Mon, 20 Nov 2023 06:00:40 GMT

Hi @Mehul_Patel_NXP ,

after retrying the activation for about 8 times it worked.

The whole time I used the same activation code.

I had the same issue with other versions of the S32DS as well.

Could it be there is a problem, when more than one version is installed?

Best regards

Re: S32DS for Arm 2.2 activation not possible

Mehul_Patel_NXP — Mon, 20 Nov 2023 23:13:58 GMT

Hi, Thomas,

Great that you are able to use S32DS now.

Best regards.

- Mehul Patel