topic Re: Fresh installed S32DS 3.5 does not start - not supported 16-bit application in S32 Design Studio

Fresh installed S32DS 3.5 does not start - not supported 16-bit application

DenisT1980 — Mon, 13 Nov 2023 16:12:09 GMT

I have installed the Version 3.5 from file S32DS.3.5_b220726_win32.x86_64.exe

Start the application via s32ds.bat does not working. The fault message with title " not supported 16-bit application" is shown.

The version 3.4 is working correctly.

What could be the cause?

Re: Fresh installed S32DS 3.5 does not start - not supported 16-bit application

Mehul_Patel_NXP — Mon, 13 Nov 2023 17:05:58 GMT

Hi, @DenisT1980 ,

Please make sure that you follow the steps correctly as mentioned in this guide.

: https://www.nxp.com/webapp/sps/download/preDownload.jsp?render=true

Also, please check if your computer OS or 64bit or x86 platform?

Please let us know the configuration of your PC. i.e Windows version, and 64bit or x86.

Thank you. Best regards.

-Mehul Patel

Re: Fresh installed S32DS 3.5 does not start - not supported 16-bit application

DenisT1980 — Mon, 13 Nov 2023 17:57:22 GMT

There is no file under this link.

My Windows version is Windows 10 Pro 64-bit

Re: Fresh installed S32DS 3.5 does not start - not supported 16-bit application

Mehul_Patel_NXP — Mon, 13 Nov 2023 19:53:41 GMT

Hi, @DenisT1980 ,

Sorry may be glitch while copying the link:

Please check the link again with login into your your NXP account. :

https://www.nxp.com/webapp/Download?colCode=S32DSIG

And, also rather trying with the .exe file for installation, please can you choose installer method:

Please let us know the update on the issue.

Thank you. Best regards.

- Mehul Patel

Re: Fresh installed S32DS 3.5 does not start - not supported 16-bit application

DenisT1980 — Mon, 13 Nov 2023 22:58:27 GMT

The .exe file I mentioned is Windows installer. I do not found any other.

Re: Fresh installed S32DS 3.5 does not start - not supported 16-bit application

Mehul_Patel_NXP — Tue, 14 Nov 2023 13:09:37 GMT

Hi, @DenisT1980 ,

Please can you share S32DS installation log:

C:\NXP\S32DS.3.5\_S32 Design Studio for S32 Platform 3.5_installation\Logs (or wherever your installation directory is located)

Thank you. Best regards.

-Mehul Patel

Re: Fresh installed S32DS 3.5 does not start - not supported 16-bit application

DenisT1980 — Tue, 14 Nov 2023 18:06:59 GMT

Thank you for answer. Here is the log.

Re: Fresh installed S32DS 3.5 does not start - not supported 16-bit application

Mehul_Patel_NXP — Thu, 30 Nov 2023 17:22:27 GMT

Hi, @DenisT1980
It looks like that an installation process done without admin/privileged rights

Please make sure you have administrator privileges and run S32DS installation with "run as admin" and reinstall.

Please follow the guide:
https://www.nxp.com/webapp/Download?colCode=S32DSIG

Please let us know if any further issue.

Thank you.

Kind regards,
-Mehul Patel