topic S32DS PA2.1 Activation error Online & Offline in S32 Design Studio

S32DS PA2.1 Activation error Online & Offline

lizhichaosdut — Sun, 18 Jun 2023 08:45:19 GMT

offline activation.xml:

<?xml version="1.0" encoding="UTF-8" ?><Response xmlns="http://www.macrovision.com/fnp/2004/11/activation"><ResponseHeader><VersionNumber>1</VersionNumber><ResponseType>FAILURE</ResponseType><RequestSequenceNumber>51</RequestSequenceNumber><RequestHash>D27BC7D0E1BE578E178E8520E79610AABEB4CFAA</RequestHash></ResponseHeader><ResponseData><ResponseReason>ERROR</ResponseReason><ErrorCode>com.acresso.activation.handler.ServerException</ErrorCode></ResponseData><Signature>E6149CE0B3BCF57D103D4ED2CA2911BC8329295B</Signature><SignatureVersion>1</SignatureVersion></Response>

online:

lizhichaosdut_0-1687077858667.png

lizhichaosdut_1-1687077880814.png

Re: S32DS PA2.1 Activation error Online & Offline

Mehul_Patel_NXP — Tue, 20 Jun 2023 16:34:35 GMT

Hi, @lizhichaosdut ,

Please can you follow the below troubleshooting guide for 2nd case (com.acresso.activation.handler.ServerException)
: https://community.nxp.com/t5/S32-Design-Studio-Knowledge-Base/Troubleshooting-Activation-fails-with-error-message-FNP-ERROR-0/ta-p/1123259

Please try the solution steps and reply us back if the solution worked.

Thank you. Best regards,

- Mehul Patel

Re: S32DS PA2.1 Activation error Online & Offline

Mehul_Patel_NXP — Fri, 25 Aug 2023 04:01:55 GMT

Hi, @lizhichaosdut ,

Is this issue is resolved, please let us know the issue still persists.

Thank you. Kind regard.

- Mehul Patel

Re: S32DS PA2.1 Activation error Online & Offline

Mehul_Patel_NXP — Fri, 25 Aug 2023 13:49:15 GMT

Hi, @lizhichaosdut ,

As I am checking your activation request it is unable to get the unique machine number which should be attached to the PC.

it seems either you are using non-persistent virtual machine, if it is not the case, if may be the issue with flexnet publisher version is different or creating some issue, while you are migrating to the new PC. You can check the below troubleshooting guide in the case:

https://community.nxp.com/t5/S32-Design-Studio-Knowledge-Base/Troubleshooting-Activation-fails-with-error-message-FNP-ERROR-0/ta-p/1123259

Please let us know if the any update on the issue.

Thank you. Kind regards.

- Mehul Patel

Re: S32DS PA2.1 Activation error Online & Offline

lizhichaosdut — Mon, 20 Nov 2023 15:57:46 GMT

no. and I don't want to try after waste lot of time. re install OS will be okay.

other 2 pc are OK.

thanks

Re: S32DS PA2.1 Activation error Online & Offline

lizhichaosdut — Mon, 20 Nov 2023 15:59:25 GMT

SPC5 studio is my another choice