topic Re: S32 Design Studio ARM license transfer in S32 Design Studio

S32 Design Studio ARM license transfer

kartiksharma — Thu, 01 Jun 2023 14:39:48 GMT

Hi,

I am trying to install the S32 Design studio on new computer but during the installation process I am receiving pop error message. Is there a way to transfer license from the old computer to new computer?

Thanks,

Kartik

Re: S32 Design Studio ARM license transfer

Mehul_Patel_NXP — Thu, 01 Jun 2023 20:30:05 GMT

Hi, @kartiksharma,

Please can you check and follow this troubleshooting guide

https://community.nxp.com/t5/S32-Design-Studio-Knowledge-Base/Troubleshooting-Activation-fails-with-error-message-FNP-ERROR-0/ta-p/1123259.

Your license is working fine, but I think you are facing issue with flexera version mismatch, which was set according to previous version.

If still does not work please can you provide installation log file

Please can you check and provide your workspace log information from the path :

..\S32DS.3.5\_S32 Design Studio for S32 PlatformXX_installation\Logs.

Thank you. Best regards.

- Mehul Patel

Re: S32 Design Studio ARM license transfer

kartiksharma — Mon, 05 Jun 2023 18:09:36 GMT

I tried it and got another error on cmd prompt. I have attached the log file as request.

Is there another way to resolve the issue?

Re: S32 Design Studio ARM license transfer

Mehul_Patel_NXP — Mon, 05 Jun 2023 21:22:19 GMT

Hi, @kartiksharma

Pleas can you follow this instruction and check whether it is working or not.

Enter the following command replacing the paths as noted. It should be possible to execute from CMD window located at any path. Make sure to use the ‘/’ instead of ‘\’ and if you have any paths with spaces, then enclose the full path with “.

(As noted in the error that It can't load 64 bit dll on IA 32 bit platform, you will require to use 32 bit i.e. x86 platform for S32DS ARM.)

For 32-bit OS:
C:/NXP/S32DS_ARM_v2.2/jre/bin/java -Djava.library.path="{path to where you extracted the activation.zip}/Activation/cll/i86" -jar "{path to where you extracted the activation.zip}/Activation/license.jar" activateUI

Then it will pop up application window, in which you have to enter your activation code.

Running format:
java -Djava.library.path=lib/ -jar com.nxp.s32ds.rcp.license.core.jar <command>

To order to activate please use next:

1. java -Djava.library.path=lib/ -jar com.nxp.s32ds.rcp.license.core.jar install -prod s32ds

2. java -Djava.library.path=lib/ -jar com.nxp.s32ds.rcp.license.core.jar activate -actid XXXX-XXXX-XXXX-XXXX

3. java -Djava.library.path=lib/ -jar com.nxp.s32ds.rcp.license.core.jar list

Please can you try this and please let me know if any issues you face further.

Best regards,

- Mehul Patel

Re: S32 Design Studio ARM license transfer

kartiksharma — Wed, 07 Jun 2023 13:54:04 GMT

Hi,

I tried the solution but received another error message during the process.

Re: S32 Design Studio ARM license transfer

kartiksharma — Mon, 12 Jun 2023 19:54:22 GMT

Hi, @Mehul_Patel_NXP

I posted the reply to the wrong message. I tried the solution but received another error message during the process.

Thanks,

Kartik