Rapid IoTのトピックRe: Rapid IoT Bluetooth problem

Rapid IoT Bluetooth problem

gaubuali01 — Sat, 16 Mar 2019 14:54:19 GMT

Hi,

I recently received the NXP Rapid IoT kit.

I have followed instruction from Internet to turn on the built in Bluetooth.

On the Rapid IoT kit itself, it shows the Bluetooth has been activated. However, I cannot find any Bluetooth devices by scanning from my phone or my PC.

Please advise.

Re: Rapid IoT Bluetooth problem

Eric_Ma — Mon, 18 Mar 2019 08:18:59 GMT

Hi,

In order to support you effectively, I need to know a bit more about your setup.

- Which phone are you using ?

- Can you confirm you are using Rapid IoT Studio to generate your project ?

- Were you able to connect to the Out of the Box or Weather station example projects available in Rapid Iot Studio ?

Do note the following:

- the kit will not connect to a PC via Bluetooth if you are using code generated directly out of Rapid Iot Studio

- you must have device location turn on on your phone to enable BLE connection.

Re: Rapid IoT Bluetooth problem

gaubuali01 — Mon, 18 Mar 2019 09:47:04 GMT

Hi,

I am using iPhone, Macbook and Windows 10. All of them cannot see the Rapid IoT Bluetooh.
I am using the application firmware delivery with the Rapid IoT. When I change to USB storage mode (top left and bottom right buttons), there is no USB found from my Mac or Windows 10 PC.

I followed the instruction from Internet how to program the Rapid but not succedded because I cannot communicate with it.

Re: Rapid IoT Bluetooth problem

Eric_Ma — Mon, 18 Mar 2019 12:00:30 GMT

Ok,

The configuration you are using has been tested several time without issue - so I am puzzled.

From Macbook and Windows 10 you will not be able to connected over BLE via our embedded FW (Out of the Box application)
iPhone should work perfectly using our application

I certainly overlook an important information.

==> Can you confirm you have installed Rapid IoT application and it is the latest one ? From your text it is not clear to me whether you try connecting direclt via the iPhone bluetooth menu or via the app.

==> Are there any diode blinking on the kit ? (I mean one the kit has fully completed booting sequence)

Re: Rapid IoT Bluetooth problem

gaubuali01 — Mon, 18 Mar 2019 12:51:55 GMT

Hi,

It is still Out of the Box application. I cannot connect to the Rapid IoT with Bluetooth or via USB.

Yes, I beleive the the LEDs blinking is correct based on Rapid IoT instruction.

Re: Rapid IoT Bluetooth problem

Eric_Ma — Mon, 18 Mar 2019 14:57:42 GMT

That makes 2 different issues:

Issue 1: BLE connection

Issue 2: Switch to kit programming over USB mode

Both issues are likely fully independent.

Am sorry to go step by step but the failure mode you are reporting is a first of a kind.

Issue 2 first:

==> Could you please try pressing all 4 buttons at same time until the top left LED blinks Orange?

When the case, please check again that your kit is visible in the file explorer.

If LED blinks orange and you still do not see your kit in explorer I will explore a potential driver issue.

Should you succeed in setting the kit in programming mode, please flash this binary:

https://community.nxp.com/docs/DOC-342913

and try BLE connection again.

Re: Rapid IoT Bluetooth problem

gaubuali01 — Mon, 18 Mar 2019 15:00:09 GMT

Thank you.

I will try it tonight.

To check if it is visible in file explorer, can I use my Mac or I have to use Windows 10 ?

Re: Rapid IoT Bluetooth problem

Eric_Ma — Mon, 18 Mar 2019 15:40:26 GMT

Both should work.

Now I am trying to duplicate your issue with W10

Re: Rapid IoT Bluetooth problem

gaubuali01 — Mon, 18 Mar 2019 21:49:51 GMT

Hi,

I have tried pressing all 4 buttons until Orange Led blinking. However, there is nothing appeared on Folder Explorer. I have also check the dmesg, there is nothing changed.

I can confirm that the USB cable and my USB port are still working fine.

Re: Rapid IoT Bluetooth problem

pa3dso — Tue, 19 Mar 2019 07:03:38 GMT

Hi There

I've got the same issue. Brand new device. When initiatizing conform instructions the device reponded once and connected to the app (latest version). I saw it updating time. When I was setting up a simple dashboard it refused to respond again,an tme feld back to 12:00.

A total flush of the app and reset did not work. I waited until the battery was emptied and than I could restart this cycle again, however just again only one moment of reponse again.

The simple dashboard indicates that is saw the device <fist time>; no updates op adding any data sample.

BLE indicator on device is continous on; the BT indicator in the app flashes only; time is still 12:00

RIoT boots and does have firmware version 1.1.4.

Other NXP apps seems not able to make BT connection either; manual BT pairing refused due to "unknown" PIN code (0000,1234,999999, P<4 last digits serial>. No other BT devices connected.

Phone LG Nexus5X.

Re: Rapid IoT Bluetooth problem

Eric_Ma — Tue, 19 Mar 2019 13:24:13 GMT

For now I have no hypothesis on the problem origin. Sorry to ask even more questions:

Once the kit is in Mass Storage Deivce (MSD) mode (pressing , can you take a snapshot of the device manager, expanding the USB controllers section and the Disk drives sections ?

Should look like below:

If you have any warning or exclamatino sign, that would mean a driver issue.

If nothing abnormal is reported I owuld feel stuck for the moment, cause I do not have an idea yet what else to try.

Re: Rapid IoT Bluetooth problem

gaubuali01 — Tue, 19 Mar 2019 15:28:00 GMT

Hi,

Yes I did try in Windows and there were no new device plug in. Even there wasn't Windows USB plug in notification sound.

I think there is a hardware problem. The kit can be powered from USB port but there is no communication.

Re: Rapid IoT Bluetooth problem

Eric_Ma — Tue, 19 Mar 2019 17:19:01 GMT

Hi Ron,

I will check what happened to your kit. Can you provide me with the serial number at the back ?

FW version out of production should be 1.1.6 and not 1.1.4. This likely explain your bluetooth issues.

Please flash this one:

https://community.nxp.com/docs/DOC-342913

and try again and let me know whether the pb still persists.

Re: Rapid IoT Bluetooth problem

Eric_Ma — Tue, 19 Mar 2019 17:20:39 GMT

I will arrange a new kit shipment to you and I will get yours shipped back to me for in depth analysis.

Re: Rapid IoT Bluetooth problem

gaubuali01 — Tue, 19 Mar 2019 17:31:41 GMT

ah thank you.

Re: Rapid IoT Bluetooth problem

pa3dso — Tue, 19 Mar 2019 21:10:58 GMT

Hello Eric,

numbers on the back:

M 0060370000128629

ID 410372309406069B

Were can I find the binary flash instruction?

Re: Rapid IoT Bluetooth problem

Eric_Ma — Wed, 20 Mar 2019 07:22:14 GMT

Hi Ron,

- see user guide p 108, chapter 4.1.3:

https://www.nxp.com/webapp/Download?colCode=SLN-RPK-NODE-UG

- or you can check video:

How-To enter mass storage device mode of rapid-iot

Link to the binary again here:

https://community.nxp.com/docs/DOC-342913

Re: Rapid IoT Bluetooth problem

pa3dso — Thu, 21 Mar 2019 07:34:36 GMT

Hello Eric,

Thanks for your hints so far.

The update and flashing the RIoT again did not solve the BLE problem however.

I tried some steps:

1) I tried to put another program in the device also using BLE. No succes either

1) Then I did restore the device to factory defaults and remove all devcies in the app (which was a beta version form the play store); no succes

No communication between phone and device seems to happen. THere was only a first time connect no data was received anymore afterwards.

In fact don't know what to do. Any suggestions?

regards Ron

Re: Rapid IoT Bluetooth problem

Eric_Ma — Thu, 21 Mar 2019 16:30:30 GMT

Hi Ron,

- What is your phone model? We know old BLE stacks in older phones are not very robust and Rapid IoT cannot connect to those.

Make sure the OOB app referred above is flashed in the kit:

https://community.nxp.com/docs/DOC-342913

because this updated kit app version allows for UART over USB.

Via a terminal (like Tera Term) you could capture a log of what happens when you are connecting via BLE.

Provide me with this log so I can analyze what is happening.

Looks like

Re: Rapid IoT Bluetooth problem

pa3dso — Thu, 21 Mar 2019 20:23:54 GMT

Eric,

I tried it on Nexus5X android 8.1.0 All standard BT settingss used.

I installed the new sw package. After Reset of the device and enabling Teraterm, this was the logging:

=============================================

Leaving page 2
Leaving page 2
Error opening file ble_enabled
Error opening file thread_enabled
Leaving page 0
Initializing BLE
Got MAC Address: 00:60:37:12:86:29
BLE Initialized
Adding Characteristic[0] to Service 0
Adding Characteristic[1] to Service 0
Adding Characteristic[2] to Service 0
Adding Characteristic[3] to Service 0
Adding Characteristic[0] to Service 5
Adding Characteristic[1] to Service 5
RX Service Handle: 01
RX Char Handle: 03
RX Char Handle: 05
RX Char Handle: 07
RX Service Handle: 08
RX Char Handle: 0A
Error opening file thread_enabled
Thread Enabled: 0
Stored Build UUID: 5c3348ce-f766-4d53-990f-847d9e56f630
Current Build UUID: 5c3348ce-f766-4d53-990Error opening file ota_complete
Uuid Match 1 Boot After OTA: 0
Not Wiping Flash
Error opening file ble_enabled
BLE Enabled: 1
Adding Characteristic[0] to Service 8
Setting device name: P8629
Setting service uuid
Setting advertised UUID: bd5518ca-4de4-478b-8801-53cad157012a
Starting advertising
Adding Page: 0
Adding Page: 1
Adding Page: 2
Adding Page: 3
Adding Page: 4
Adding Page: 5
Adding Page: 6
Adding Page: 7
Adding Page: 8
Adding Page: 9
Adding Page: 10
Adding Characteristic[0] to Service 10
Adding Characteristic[1] to Service 10
Adding Characteristic[2] to Service 10
Adding Characteristic[3] to Service 10
Adding Characteristic[4] to Service 10
Adding Characteristic[5] to Service 10
Adding Page: 11
Adding Page: 12
Adding Page: 13
Adding Page: 14
Adding Page: 15
Adding Page: 16
Adding Page: 17
Adding Page: 18
Adding Page: 19
Adding Page: 20
Adding Page: 21
Adding Page: 22
Adding Page: 23
Adding Characteristic[0] to Service 17
Adding Characteristic[1] to Service 17
Adding Characteristic[2] to Service 17
Adding Characteristic[3] to Service 17
Adding Characteristic[4] to Service 17
Adding Characteristic[5] to Service 17
Adding Characteristic[6] to Service 17
Adding Characteristic[7] to Service 17
Adding Characteristic[8] to Service 17
Adding Characteristic[9] to Service 17
Adding Page: 24
Adding Page: 25
Adding Page: 26
Adding Page: 27
Adding Page: 28
Adding Page: 29
Adding Page: 30
Adding Page: 31
Adding Page: 32
Adding Page: 33
Adding Page: 34
RX Service Handle: 0C
RX Char Handle: 0E
RX Char Handle: 10
RX Char Handle: 12
RX Char Handle: 14
RX Service Handle: 16
RX Char Handle: 18
RX Service Handle: 1A
RX Char Handle: 1C
RX Service Handle: 1E
RX Char Handle: 20
RX Char Handle: 23
RX Char Handle: 26
RX Char Handle: 29
RX Char Handle: 2C
RX Char Handle: 2F
RX Service Handle: 31
RX Char Handle: 33
RX Char Handle: 35
RX Char Handle: 37
RX Char Handle: 39
RX Char Handle: 3B
RX Char Handle: 3D
RX Char Handle: 3F
RX Char Handle: 41
RX Char Handle: 43
RX Char Handle: 45

GATTDBFindCccdHandleForCharValueHandleIndication
GATTDBFindCccdHandleForCharValueHandleIndication
GATTDBFindCccdHandleForCharValueHandleIndication
GATTDBFindCccdHandleForCharValueHandleIndication
GATTDBFindCccdHandleForCharValueHandleIndication
GATTDBFindCccdHandleForCharValueHandleIndication
GATTDBFindCccdHandleForCharValueHandleIndication
GATTDBFindCccdHandleForCharValueHandleIndication
GATTDBFindCccdHandleForCharValueHandleIndicationWriting auth info
Error opening file ble_enabled
Error opening file thread_enabled
[NFC] Registration Set

==============

But since I cannot connect anymore to https://rapid-iot-studio.nxp.com/ I was not able to get it running on a newer phone yet. Just can't login.

Can you help me on this one too? I deleted the original account on the development site, but I cannot get it running it back on again. I tried several attempts to register with different accounts.

It wont send me a confirmation message to accept the account.

thanks again

Ron