topic Re: Data lost in RTC chip PCF85363ATT in Other NXP Products

Data lost in RTC chip PCF85363ATT

yixinwu — Thu, 26 Jul 2018 10:47:47 GMT

Hello Community,

we are using PCF85363A chip to do time recording and data storage in its RAM. A capacitor is used as battery to keep the data for at least 7 days. Occasionally it is observed that, all data are lost if our target PCB is reset. During the reset the VDD 3.3 V is actually still powered. I would like to ask, in which condition all data could be reset on PCF85363A?

Thank you for any help.

Re: Data lost in RTC chip PCF85363ATT

AldoG — Wed, 01 Aug 2018 15:21:02 GMT

Greetings, Yixin Wu

The only way the reset is triggered is, at power on or doing a software reset, writing a 2Ch to the reset register 2Fh, when the device resets, all the data stored in the RAM_byte erase and the device returns to its default settings:

Mode — real-time clock, 100th second off

Time — 00:00:00.00

Date — 2000.01.01

Weekday — Saturday

Battery switch — on, switching on the lower threshold voltage

Oscillator — CL = 7 pF

Pins — INTA = 32 kHz output, CLK = 32 kHz output, TS = disabled

Best regards, Aldo

Re: Data lost in RTC chip PCF85363ATT

yixinwu — Fri, 03 Aug 2018 06:40:07 GMT

Thank you for the answer!

Is there any case that the chip is completely locked? "Locked" means that none of protocol can be recognized/received by the chip. This happened twice during last months of development. The chip can only be then reset by disconnecting with power AND discharging of battery (in our case the capacitor is discharged manually).

Re: Data lost in RTC chip PCF85363ATT

AldoG — Fri, 03 Aug 2018 15:02:56 GMT

Glad to help you.

And yes, there is, when the VDD drops and the device switches to the VBAT, then the I2C pins are ignored.

Have you tried, before discharging the battery, connecting the VDD supply again?

this will switch the device to VDD operation and "Unlock it".

Regards, Aldo.

Re: Data lost in RTC chip PCF85363ATT

yixinwu — Sun, 05 Aug 2018 20:51:02 GMT

Oh yes. Of cource I have tried to connect the VDD again, but it didn't help. Actually discharging the battery was my last attempt. If this didn't work, I would have considered the chip as defect. This situation happened twice but on two different chips.

Re: Data lost in RTC chip PCF85363ATT

AldoG — Tue, 07 Aug 2018 15:16:56 GMT

just to make sure, can you share which battery switch mode are you using?

Also, what is the value of the VBAT when you switch to the battery switch mode?

Regards, Aldo

Re: Data lost in RTC chip PCF85363ATT

yixinwu — Thu, 09 Aug 2018 15:22:20 GMT

Currently the battery switch register has all bits 0 except BSTH as 1. But I found in my software that this BSTH bit could be not correctly written. Could this be the problem? Because the whole system still can work and fails only by small chance, I have never checked this value back.

Re: Data lost in RTC chip PCF85363ATT

AldoG — Thu, 09 Aug 2018 17:22:13 GMT

It could be, it depends of the not correctly written.

Since it could be that the battery switch register is wrongly settled.

Causing that the device never leave the VBAT operation mode.

Regards,

Aldo.

Re: Data lost in RTC chip PCF85363ATT

yixinwu — Fri, 10 Aug 2018 06:55:08 GMT

Thank you very much for supporting!