topic Re: Failed to install Config Tools V4 in MCUXpresso Config Tools

Failed to install Config Tools V4

kurtsterckx — Tue, 20 Feb 2018 10:14:47 GMT

I try to install MCUXpresso_Config_Tools_v4_x64.exe on a Windows 7 computer.

I get this screen:

I tried it also as administrater with same result.

There is a item about this for Config tools V3, but not V4.

I added the log in the attachment.

Regards and Thanks

Re: Failed to install Config Tools V4

martinformanek- — Wed, 21 Feb 2018 12:30:58 GMT

Hello Kurt,

Thank you for your interest into MCUXpresso Config Tools.

Also thank you for attaching the log file (we are trying to do an analysis now).

Could you please let us know version of your Windows OS and language mutation are you using?

Are you seeing this behavior first time?

Thank you.

Best Regards,

Martin

Re: Failed to install Config Tools V4

kurtsterckx — Thu, 22 Feb 2018 07:42:04 GMT

Hello Martin,

Thanks for your answer!

I am using

Windows 7 Professional

Service Pack 1

4GB

64bit operating system

We are located in Belgium and use

Nederlands (België) – Belgisch (punt)

(So Dutch for Belgium users)

I have been able to install MCUXpresso Config Tools 3.0 without problems. I

just did it. I had deinstalled it.

Trying to install v4 gives same failure.

Regards,

Kurt

Re: Failed to install Config Tools V4

martinformanek- — Tue, 13 Mar 2018 07:16:45 GMT

Hi Kurt,

I'm sorry for longer delay.

We found that issue is caused by PowerShell script which is doing some validation work within installer process.

Could you please go to command line and run

powershell‍

then two following commands and send me the results please?

get-host
$PSVersionTable‍‍

Re: Failed to install Config Tools V4

kurtsterckx — Tue, 13 Mar 2018 08:15:58 GMT

Hi Martin,

This is the result of running the commands.

I have also noticed that I have two User directories:

C:\Gebruikers

D:\Users

(Gebruikers is the Dutch word for Users)

There is a C:\Gebruikers\beheerder directory that has a lock symbol in the

file manager.

Regards

Kurt

Re: Failed to install Config Tools V4

martinformanek- — Thu, 05 Apr 2018 12:37:44 GMT

Hello Kurt,

I'm sorry, but I'm back after longer time to your issue. There is an issue in rights for running of the PowerShell script on your machine with the highest probability.

Could you please try to run powershell and then these two commands and send me the result, please?

Get-ExecutionPolicy

Get-ExecutionPolicy -List‍‍‍

BR,

Martin

Re: Failed to install Config Tools V4

kurtsterckx — Fri, 06 Apr 2018 07:20:37 GMT

Hello Martin,

I understand that it is a difficult problem!

This are the results:

Microsoft Windows

C:\Users\beheerder>powershell

Windows PowerShell

PS C:\Users\beheerder> Get-ExecutionPolicy

Restricted

PS C:\Users\beheerder> Get-ExecutionPolicy -List

Scope

ExecutionPolicy

Re: Failed to install Config Tools V4

kurtsterckx — Mon, 09 Apr 2018 06:42:58 GMT

Hello Martin,

I have attached the results. My previous answers seems to be formatted wrong

and so unusable.

Regards,

Kurt

Re: Failed to install Config Tools V4

martinformanek- — Wed, 19 Dec 2018 18:01:45 GMT

Hello Kurt

please try out latest version of MCUX Tools. Reported issue should be fixed now

MCUXpresso Config Tools, Windows 64bit package

please let me know if it solved your issue or not.

I'm sorry for so long waiting.

Best Regards,

Martin